Equipment Quality Program Manager; Utility

Who we are:

It’s pretty exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers’ most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

QTS Data Centers is seeking an Equipment Quality Program Manager – Utility to strengthen our Data Center Utility Delivery team. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally.

• Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment.
• Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes. Work with teams to solve any issues identified by the metrics.
• Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards.
• Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively.
• Serve as the main point of contact for suppliers, ensuring they meet QTS’s quality expectations.
• Train team members on quality processes, especially as they relate to utility equipment.
• Handle quality problems by working with design, procurement, and operations teams to keep projects on track.
• Regularly check on quality practices to make sure they meet our standards.
• Conduct audits on design documents and quality records to ensure they comply with our requirements.
• Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards.
• Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions.
• Review commissioning plans and provide input to ensure they align with project goals.
• Ensure all project documentation is complete and accurate before handing over projects.
• Oversee equipment tests to confirm they meet our standards.
• Maintain detailed records of quality data, tests and commissioning activities.

• 5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment.
• Bachelor’s degree in Engineering, Technology, Construction Management or a similar field.
• Ability to work in cross-functional teams and manage external suppliers.
• Knowledgeable in critical systems like power and cooling in data centers or similar facilities.
• Excellent communication and stakeholder management skills.
• Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau.
• Travel requirement:
  Expect to travel approximately 50% domestically, depending on project needs.

• Experience leading quality programs or commissioning in large-scale construction or infrastructure projects.
• Strong knowledge of project delivery methods like EPC, Design-Build and…