Senior Network and Telecommunications Engineer

Pinnacle Propane, LLC, a leading provider in the propane industry, is on the hunt for a dynamic and driven Senior Network and Telecommunications Engineer to join our growing team. If you are passionate about building relationships, identifying new business opportunities, and driving growth, we want to hear from you!

Why Join Pinnacle Propane?

At Pinnacle Propane, we pride ourselves on delivering safety, reliability, and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential, commercial, and industrial propane solutions. Join us in making a difference in our community by providing top-notch propane services that power homes and businesses.

We value our employees and offer a comprehensive benefits package to support your well-being and work-life balance. When you join our team, you'll enjoy:

• Great Benefits:
  Including medical, vision, dental insurances, amongst others.
• Life Insurance:
  Financial protection for you and your family.
• Community Volunteering Day: A paid day off to give back to the community and make a difference.
• Paid Time Off:
  Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
• Retirement Savings Plan:
  Employer contributions to help you save for the future.

The Senior Network and Telco Engineer is responsible for designing, configuring, and maintaining secure and reliable network and telecommunications infrastructure across all Pinnacle Propane locations in the United States. This role ensures optimal performance and security of firewalls, switches, cabling, mobile and landline services, and related hardware/software. The position is accountable for conducting semi-annual firewall reviews, maintaining accurate records of all network and telco changes, and safeguarding the organization’s network against threats.

Additionally, the engineer provides expert support to internal users and external vendors, including internet and phone service providers, to troubleshoot and resolve connectivity and communication issues efficiently.

• Design, configure, and maintain network and telecom infrastructure across all Pinnacle Propane locations in the U.S.
• Manage and secure Fortinet firewalls, including policy configuration and semi-annual security reviews.
• Ensure network security compliance by implementing best practices and monitoring for vulnerabilities.
• Maintain accurate documentation of all network and telecom hardware/software changes and configurations.
• Monitor network performance and proactively address issues to ensure high availability and reliability.
• Troubleshoot and resolve complex network and telecom problems for internal users and external vendors.
• Coordinate with ISPs and telecom providers for installation, maintenance, and issue resolution of internet and phone lines.
• Telecommunications expense management.
• Oversee structured cabling and hardware installations, including switches, routers, and related equipment.
• Assist with disaster recovery planning and implement redundancy strategies for critical locations.
• Stay current on emerging technologies and recommend improvements to enhance network security and efficiency.

• Strategic Thinking:
  Ability to align network and telecom initiatives with organizational goals and long-term IT strategy.
• Decision-Making Under Pressure:
  Confident in making critical technical and security decisions during outages or incidents.
• Influence and
  
  Collaboration:
  
  Skilled at building relationships across departments and with external vendors to drive results.
• Ownership and Accountability:
  Takes full responsibility for network security, performance, and compliance.
• Change Management:
  Guides teams and stakeholders through technology upgrades and process improvements smoothly.
• Risk Management:
  
  Proactively identifies vulnerabilities and implements mitigation strategies to protect business continuity.
• Communication
  
  Skills:
  
  Clearly conveys complex technical concepts to executives, non-technical staff, and vendors.
• Continuous Improvement Mindset:
  Seeks opportunities to optimize systems, processes, and security…