Entry Level Korean Bilingual Quality Engineer - Product Liability & Failure Analysis

Position Overview

• Job Title:
  
  Korean Bilingual Quality Engineer 1 (Product Liability)
• Education:
  
  Bachelor’s Degree in Electrical, Mechanical, Electronics Engineering or related field
• Experience:
  
  Entry Level (up to 3 years)
• Job Type: Full-Time

• Plano, TX

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• H1B/Green Card Sponsorship for qualified employee
• Hands‑on experience at global industry leader Samsung
• Opportunities for career advancement

• Perform daily failure analysis of mobile devices related to product liability claims and safety using analytical equipment such as X‑Ray/CT machines and digital microscopes.
• Provide detailed technical analysis and reports to R&D, collaborating with engineering teams to improve product quality and next‑generation repair productivity.
• Communicate with management to investigate user environments causing defective symptoms, interfacing with Product Management on product condition and specifications.
• Apply relevant technologies (X‑Ray, CT, SEM, EDS) for electronics testing and perform scene and laboratory inspections outside the office.
• Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with technician teams to enhance product performance quality.

• Perform daily failure analysis of mobile device cases related to product liability claims and safety using X‑Ray/CT machine, digital microscope, and overheating test equipment.
• Identify potential improvements to product design and repair serviceability constraints during reverse engineering analysis.
• Provide detailed analysis and reports to R&D based on findings; collaborate with engineering team to improve next‑generation repair productivity and enhance quality of product performance.
• Communicate with management team to ensure and investigate user environment causing related defective symptoms; interface with Product Management to deliver product condition and specification.
• Identify potential performance problems and disseminate pertinent technical and repair information to appropriate personnel.
• Share improvements and experiences in product troubleshooting, failure analysis, diagnostics and repair techniques with repair technician team members and supervisors.
• Using relevant technologies (X‑Ray, CT, SEM, EDS) perform electronics testing.
• Perform scene and laboratory inspections outside office.

• English/Korean bilingual required.
• Bachelor's degree or above in Electrical, Mechanical, Electronics Engineering or Analytics.
• At least three years experience with selection, maintenance and application of electronic and test equipment (spectrum analyzers, X‑Ray, CT, Digital microscope) preferred.
• Prior experience in the mobile industry preferred; strong Project Management skills and ability to prioritize in a complex working environment.
• Comprehensive use of Microsoft Office applications (Excel, PowerPoint, Word) in a Windows environment.
• Demonstrated ability to manage multiple projects and maintain excellent working relationships with multiple levels within the company and external contacts.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information.
• Demonstrated ability to solve complex problems involving highly diverse conditions requiring creativity.