Surgery Imaging Field Engineer

Position: Surgery Imaging Field Engineer 1
Role:
Field Service Engineer supporting GEHC Surgery (OEC Imaging) equipment within the New Mexico/El Paso TX region, focusing on installation, preventive maintenance, troubleshooting, and customer support. Responsibilities: perform timely service tasks independently, collaborate with experienced engineers, communicate effectively with customers to ensure satisfaction, and promote value-added services. Maintain accurate service records, manage parts, and elevate issues per protocol. Engage with sales teams for account growth and customer retention.

Requirements:
Associate's or Bachelor's in Electrical, Biomedical, Mechanical Engineering, or equivalent military/training background; 4+ years' experience servicing electronic medical equipment; proficiency in web and Microsoft tools; valid driver's license; willingness to work after hours and on weekends as needed. Special

Physical Requirements:

lifting up to 35 lbs., physical agility, good dexterity, and visual acuity. Preferred: experience with surgical modalities. High-value specifics include modality support for surgical imaging devices, focus on customer satisfaction, technical troubleshooting, and cross-functional partnerships with sales and support teams.

Location:

onsite, with company-provided vehicle, travel within the region, and physical mobility requirements.