Mortage Loan Processor

Mortgage Loan Processor @ BSI Financial Services

Join BSI Financial Services as a Mortgage Loan Processor
. The mortgage loan processor is responsible for assembling, administering, and processing loan applications before they get approved by the underwriter. A loan processor plays a key role in moving the mortgage loan request to final close. The ideal candidate will be an excellent communicator, both written and verbal.

• Review and analyze residential loan applications to verify application data is complete and meets investor guidelines.
• Create a needs list that documents the review findings and preliminary documentation required to generate an initial credit decision within 24 hours after file assignment.
• Serve as the single point of contact for the client.
• Act as the liaison between the client, the Loan Officer, vendors, and business partners.
• Adhere to SLA’s for client follow‑up and completing various milestone calls throughout the life of the loan.
• Provide professional and accurate service to clients, co‑workers, and business partners by responding to all messages and correspondence in a timely manner, no later than the end of the business day.
• Request outstanding underwriting conditions and set client expectations to be fulfilled no later than 24 to 48 hours.
• Demonstrate the ability to work in a goal‑oriented environment, multitask, and prioritize work to maximize results.
• Work in a manner that reduces the life cycle of the loan without jeopardizing the quality of the file.
• Review borrower requests for changes and/or waivers of certain forms or loan documents and conditions, identify issues and concerns, and coordinate timely communication of requests with the manager first.
• Manage or demonstrate the capacity to manage a pipeline averaging 30+ loans at various stages (initial file review, submit to underwriting and submit to closing).
• Understand the Closing Disclosure and comfortably discuss its details with the client.
• Schedule the closing.
• Provide feedback to management on operational improvements to processes/workflows; perform accurate audit of files prior to submission to underwriting and prior to submission to closing.
• Promote and provide excellent customer service by effectively communicating and cooperating with all internal and external business partners.
• Develop and maintain knowledge of moderately complex loans and comply with policy and regulations, industry standards, conveyance/settlement procedures, current real estate laws and terminology, and appraisal requirements.
• Maintain a constant balance of producing quality with a high‑volume workload.

• High school diploma or GED.
• 3–5 years related job experience with knowledge of residential real estate loan processing environment.
• Knowledge of the appraisal process.
• Prior work experience in loan processing and terminology.
• General office practices and customer service skills; establishing and maintaining effective working relationships as required by specific job duties.
• Operation of standard office equipment, including desktop or laptop computer, dual monitors, printers, and scanners.
• General knowledge of software applications and automated and/or manual loan document and closing systems.
• State and federal regulatory/reporting requirements pertaining to the assigned function.
• Internal policies, standards, procedures, and practices to the assigned function.
• Understanding of collateral requirements with general exposure to loan documentation.
• Content, intent, and application of local, state, federal laws/regulatory requirements, as they relate to the assigned function.
• Content and application of loan programs/products as they pertain to real‑estate lending.
• Knowledge of accounting standards and practices and their application to loan processing and reporting activities.

This is a full‑time hybrid position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:0 p.m.

• Competitive compensation and full benefits package including medical, dental, and vision.
• 100% company‑paid life insurance and disability coverage.
• 401(k) with company matching.
• 17 days PTO…