Lending Support Underwriter
Listed on 2026-01-10
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Finance & Banking
Loan Officer, Banking & Finance
POSITION PURPOSE
Responsible for reviewing, and underwriting applications for consumer direct & indirect, home improvement, home equity, credit card and line of credit loans. Ensures internal customers are promptly and professionally served. Assists staff with any loan account problems and answers staff questions regarding Credit Union loan policies, procedures, products and loan decisions. Communicates to frontline staff the need to obtain additional loan information and documentation required to formulate and relay credit decisions.
Assist in the processing of new member accounts and loans received via indirect channels. Ensures accuracy of information needed to formulate a decision based on set criteria established within the credit union loan origination system. Analyzes data to formulate decisions outside of the automated processes capabilities. Ensures compliance with Fair Lending laws and federal regulations of consumer loans. Presents loan requests above lending limit for approval as per loan policy.
(E) Essential or (N) Nonessential
- (E) 45% Evaluates and analyzes current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decision to approve, deny, or forward the loan request to higher levels for decision. Requests additional information if required.
- (E) 20% Prepares complete and accurate home equity loan documents. Explains the home equity terms and conditions as well as the options to members. Completes home equity closing process with the member.
- (E) 10% Assists in servicing loans by processing such items as payoffs, refinances, problem loan workout arrangements, payment extensions, collateral releases, and payment due date changes at the direction of the Collections department and Lending Support Manager.
- (E) 10% Ensures compliance with terms and conditions on current loans. Keeps compliant and informed of current trends and laws on lending and consumer credit.
- (E) 10% Reviews terms, conditions and stipulations post funding for loans ensuring the information's accuracy and integrity.
- (N) 5% Performs other job related duties as assigned.
PERFORMANCE MEASUREMENTS
EDUCATION/CERTIFICATION:
- Bachelor's Degree
REQUIRED KNOWLEDGE:
- Good understanding of financial services and products provided
- Knowledge of Credit Union loan services, policies, and procedures
- Understanding of related legal and regulatory standards, and required loan documentation
- Knowledge of consumer and residential lending practices
EXPERIENCE
REQUIRED:
- Two years to five years of similar or related experience
SKILLS/ABILITIES:
- Excellent interviewing, communication, and public relations skills
- Professional appearance and attitude
- Strong analytical and financial skills
- Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
- TALKING: One must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
- REPETITIVE MOTIONS: Movements frequently and regularly require using the wrists, hands, and/or fingers.
- FINGER DEXTERITY: Primarily using just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
- AVERAGE HEARING: Able to hear average or…
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