Customer Experience Representative, Trump Accounts

# Customer Experience Representative, Trump Accounts Robinhoodonsite Westlake , TXApply## Requirements.

What we offer

Challenging, high-impact work to grow your career.

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.

Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.

Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.

Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.

Employer-paid life & disability insurance, fertility benefits, and mental health benefits.

Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

Exceptional office experience with catered meals, events, and comfortable work spaces.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 2 compensation zones. This role is also eligible to participate in a Robinhood bonus plan.

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $24.70 — $29 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $23.80 — $28 USD  to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

AI Usage Disclosure:
Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.## Description Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood isn't a place for complacency — it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do.

Expectations are high, and so are the rewards.

The Trump Accounts Customer Experience team helps customers navigate a new, high-visibility support experience tied to Robinhood's role as the brokerage and initial trustee for the federal Trump Accounts program. This isn't a standard support environment. You'll join a team supporting the Robinhood vision of Democratizing finance for all in a historic way.

As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and…