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Mortgage Servicing Workforce Analytics Analyst

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: BOK Financial
Full Time position
Listed on 2026-11-02
Job specializations:
  • Finance & Banking
    Financial Analyst, Banking & Finance, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

BOK Financial is seeking an Mortgage Servicing Operations Analyst in Irving, TX to manage workforce forecasting, staffing plans, schedules, and performance reporting for the Mortgage Servicing contact center. You will deliver insights to optimize service levels, efficiency, and risk management.

Ideal candidates have a Bachelor's degree with 5–7 years of related experience (or 10–12 years overall), strong Excel and data visualization skills, and experience with contact center analytics and

We are currently recruiting a Mortgage Servicing Workforce Analytics Analyst for our team in Irving, TX, United States.

We would love to welcome a new Mortgage Servicing Workforce Analytics Analyst to our organisation in Irving, TX, United States.

For the Mortgage Servicing Workforce Analytics Analyst position at BOK Financial, we are reviewing applications now.

Step into the Mortgage Servicing Workforce Analytics Analyst role at BOK Financial in Irving, TX, United States and grow with us.

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