Banquet Manager

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Opportunity:
Manage banquet department operations in accordance with established guest service and sustainability standards.

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
• Work closely with the catering department to address service delivery or communication gaps.
• Supervise and visually inspect the set‑up of function rooms to ensure cleanliness and proper inventory.
• Oversee serving staff to ensure that all federal, state, local and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
• Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all accounting policies and practices to ensure SOX compliance.
• Enter billing information into point of sale system to generate a final guest check.
• Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, to provide quality service during functions.
• Set and maintain service standards through continued training of core staff utilizing in service meetings.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

• Bachelor’s Degree preferred.
• 3 to 5 years Banquet experience required.

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work‑life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

• Work schedule varies and may include working on holidays, alternate shifts and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Mid-Senior level

Full-time

Management and Manufacturing

Industries:
Hotels and Motels

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