NYLO Las Colinas Hotel Tapestry Collection - Banquets Server

NYLO Las Colinas Hotel Tapestry Collection - Banquets Server Address 1001 W Royal Ln, Irving, TX, 75039

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top‑notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

• Customer Service Excellence: Approach all guest interactions with a friendly and service‑oriented demeanor, ensuring a positive experience.
• Communication: Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail: Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management: Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem‑Solving: Address guest complaints and issues calmly, referring them to management when necessary.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

NYLO stands for New York Lofts. With that being said, our industrial‑chic hotel features loft‑style rooms along with The Loft Kitchen + Bar restaurant, offering seasonal America fare in the business hub of Las Colinas, minutes from US‑114 and the President George Bush Turnpike. We have ample onsite employee parking, along with amazing employee travel discounts with Aimbridge and Hilton. We were ranked the #1 of 87 hotels in Irving, TX on Trip Advisor for the entirety of 2023 and 2024, and with your hospitality passion will help continue this trend for many more years to come.

You will be joining a fun and motivated team of likeminded hospitality professionals that aim to grow and succeed every day.