Solutions Analyst

Location:

US-TX-Irving
Company:
Canon U.S.A., Inc.

The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined.
• When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables.

• Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.
• Desired:
  Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, Paper Cut, uniFLOW).
• STRONG WORKING KNOWLEDGE OF:
  • Consultative Sales
  • Document Management / scanning applications and workflows
  • Output Management Solutions
  • Security Services

In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years.

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States.

The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

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