Tech Business analyst

Tech Business Analyst – Banking/Financial

Join to apply for the Tech Business Analyst role at Sonata Software North America Inc.

Sonata Software Overview:
In today’s market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize our digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook.

We bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, we have a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ.

Location:
Berkeley, NJ

Type of Hire:
Fulltime

• Analyze business processes and workflows to identify gaps, improvements, and automation opportunities.
• Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria.
• Translate business needs into technical specifications and system design inputs.
• Work closely with development, QA, and product teams to ensure solutions meet business expectations.
• Support production issues through SQL-based troubleshooting and impact analysis.
• Develop and maintain process flows, requirement documents, and user guides.
• Act as a liaison between business teams and technical teams for smooth communication and delivery.

• Hands‑on SQL
• Able to validate and troubleshoot data issues
• Supports root‑cause analysis

• Experience in JIRA, Confluence, and Azure Dev Ops
• Comfortable with Agile ceremonies
• Manages backlogs and sprint boards

• Understanding JSON/XML
• Familiar with data mapping & API behaviour
• Works with dev teams on integration requirements

• Familiarity with payments, banking workflows
• Understanding of compliance and financial processes

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

Entry level

Full-time

Business Development and Sales

IT Services and IT Consulting