Engineering Lead Analyst

Overview

Citibank, N.A. seeks an Engineering Lead Analyst for its Irving, Texas location.

Position
:
Engineering Lead Analyst

• Plan, coordinate, and implement IT projects for strategic monitoring and observability tools including App Dynamics, Splunk, BSM, Aternity, and Evolven.
• Serve as a liaison between business and technical users to determine appropriate solutions satisfying business needs and compliance requirements, including application architecture and functionality reviews.
• Provide application process monitoring to ensure standards and deadlines are met, including log and event monitoring, end-user monitoring, and change reconciliation monitoring to maintain visibility and report on the stability of critical applications and services.
• Identify monitoring gaps, remediate as needed, and refine monitoring strategy to improve metrics such as mean time to detect and mean time to recovery of incidents.
• Collaborate across teams to remove technical roadblocks for complex monitoring implementations and maintain stakeholder relations.
• Serve as a subject matter expert in App Dynamics and Evolven, providing technical expertise to production service managers to drive solutions weekly.
• Drive project deliverables for monitoring and observability tools across various tech stacks including Web Sphere, Tibco Business Works, Tibco Enterprise Messaging System, Message Queue, Web Servers, Pivotal Cloud Foundry, and Open Shift.
• Collaborate with senior management and advise on strategic implementations; leverage understanding of the Software Delivery Lifecycle (SDLC) including application development, performance testing procedures, and engineering certification processes.
• Adhere to Citi policies regarding telecommuting/hybrid work arrangements within a commutable distance from the worksite.

• Master’s degree, or foreign equivalent, in Computer Applications, Applied Computer Science, or related field, and 5 years of experience in roles involving monitoring of applications and services in the financial services industry; or
• Bachelor’s degree in the stated fields and 7 years of progressive post-baccalaureate experience. Experience must include:
• Technology stacks:
  Web Sphere, Tibco Business Works, Tibco Enterprise Messaging System, Message Queue, Web Servers, Pivotal Cloud Foundry, and Open Shift; SDLC including application development, performance testing, and engineering certification processes;
• Implementation of monitoring and observability tools including App Dynamics, Splunk, BSM, and Evolven;
• App Dynamics for application process monitoring to identify bottlenecks and reduce outages;
  Splunk Log Analytics with custom queries, dashboards, and alerts;
• Evaluating how to connect and enable correlation of application performance with business transactions across impacted systems; and
• Experience with complex ecosystems combining cloud and legacy technologies (including mainframe and monolith servers).
• Additionally, 1 year of experience must include:
• Aternity to analyze user interactions and performance metrics for end-user monitoring (dashboards, alerts, and business transactions); and
• Change reconciliation monitoring using Evolven to track/validate changes, including deploying agents and meeting custom requirements.
• Applicants must submit resumes at  and reference Job  #.

Wage Range: $140,200 to $

Job Family Group:
Technology

Job Family:
Systems and Engineering

In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off including vacation, sick leave, and holidays. For additional information, visit  Availability of offerings varies by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:
Nov 18, 2025

Equal Opportunity

Employer:

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review Accessibility i’s EEO Policy Statement and Know Your Rights poster are available publicly.