Applications Development Sr Programmer Analyst

Applications Development Sr Programmer Analyst

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Citibank, N.A. seeks an Applications Development Sr Programmer Analyst for its Irving, TX location.

Duties:

• Establish and implement new or revised application systems and programs on the Service Now platform.
• Ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
• Help resolve a variety of high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
• Ensure application design adheres to the overall Service Now architecture blueprint.
• Participate in all aspects of the software development process, including coding, testing, debugging, and implementation.
• Perform software development for various enterprise tools and platforms using program languages.
• Design technical architecture for IT applications and projects.
• Perform business process analysis and provide critical production support for IT/Software platforms.
• Create workflows for Service Catalog items in Service Now.
• Monitor users and ACLs within the Security Incident Response module under the Service Now platform.
• A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements:

• Bachelor’s degree, or foreign equivalent, in Computer Science, Computer Engineering, or a related field, and six (6) years of experience in the job offered or in a related occupation developing custom applications. Six (6) years of experience must include:
• Implementation for standard ITSM (IT Service Management) process.
• Developing custom applications using Java Script, Angular JS, Ajax, CSS, and HTML.
• Developing Service Now integrations using SOAP/REST protocols, LDAP, and MID Server.
• Participating in Service Now Upgrade Releases, after upgrade testing, and fixing defects.
• Conducting Service Now system unit testing to validate the functional and technical requirements.
• 40 hrs./wk.
• Applicants submit resumes at  Please reference Job  #.
• EO Employer.

Wage Range: $ to $

Job Family Group:
Technology

Job Family:
Applications Development

Time Type:
Full time

Primary

Location:

Irving Texas United States

Benefits:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:
Jan 30, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.