Insights Analyst - HR Service Center - R10217438

Overview

People Insights Analyst 3/4 - HR Service Center - R

RELOCATION ASSISTANCE:
Relocation assistance may be available

CLEARANCE TYPE:
None

TRAVEL:
Yes, 10% of the time

Location:

Irving, TX with the opportunity for a hybrid telework arrangement.

At Northrop Grumman, our employees have opportunities to work on revolutionary systems that impact people’s lives today and for generations to come. We value bold ideas, courage, and a pioneering spirit to invent the future while bringing your whole self to work. Our culture emphasizes intellectual curiosity and cognitive diversity, and we strive for continuous improvement and operational excellence.

• As a People Insights Analyst, conduct quantitative analyses and develop innovative data products to answer workforce questions and enable the HR Service Center to monitor performance, identify trends, and support continuous improvement.
• Work closely with service line leaders to understand functional processes, provide actionable insights, and drive performance aligned with organizational goals and strategy.
• Analyze business requirements and processes to identify metric needs and opportunities for performance monitoring (e.g., customer satisfaction, service level agreements, case volume metrics, case resolution times).
• Collaborate with business leaders to define, develop, and maintain business metrics and KPIs that align with organizational goals.
• Define data requirements, gather and validate information, and apply sound judgment for people-related business problems and workforce management decisions.
• Create strategic analyses by forming structured hypotheses, identifying patterns in data, and delivering effective visualizations to drive decision making and operational improvements.
• Develop and maintain innovative data products leveraging data and advanced analytics.
• Drive analytics projects from concept to deployment, including opportunities for automation.
• Provide training and support to stakeholders on data analysis tools and metrics interpretation.
• Benchmark against industry standards and competitors to assess performance and identify improvement areas.
• Stay abreast of industry trends and contribute innovative ideas to drive business value.

• Level 3:
  Bachelor’s degree with at least 5 years of related professional experience, or Master’s with at least 3 years, or PhD with at least 1 year of related professional data analytics experience.
• Level 4:
  Bachelor’s degree with at least 8 years of related professional experience, or Master’s with at least 6 years, or PhD with at least 4 years of related professional data analytics experience.
• Experience benchmarking against industry standards and competitors.
• Ability to extract and manipulate data from databases using SQL; familiarity with common table expressions and building views.
• Ability to apply quantitative and statistical methods to answer questions using data.
• Proficiency in an object-oriented programming language (e.g., Python or R) for analysis and visualizations.
• Proficiency in data visualization using Tableau or similar dashboarding tools.
• Experience in data storytelling to communicate insights.
• Experience collaborating across teams, managing relationships, and communicating findings to diverse audiences.
• Ability to obtain and maintain a security clearance.

• Degree in a quantitative field (engineering, mathematics, economics, statistics, computer science, etc.).
• Experience with people or talent-related data.
• Experience creating metrics for a service-oriented business including customer engagement and support.
• Experience with Service Now platform analytics and Workday reporting.

Salary ranges:

• Primary Level Salary Range: $98,900.00 - $
• Secondary Level Salary Range: $ - $

The above salary ranges are general guidelines. Base salary offers consider the scope of the role, candidate experience, education, skills, and market conditions. Eligible for overtime, shift differential, and a discretionary bonus. Long Term Incentives may apply for certain leadership roles. Benefits include health insurance, life and disability insurance, 401k, paid holidays and PTO, and other programs.

The application period is estimated to be 20 days from the job posting date, subject to change based on business needs and candidate availability.

Northrop Grumman is an Equal Opportunity Employer. For our complete EEO and pay transparency statement, please visit  U.S. Citizenship is required for all positions with government clearance and certain other restricted positions.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Research, Analyst, and Information Technology
• Industries:
  Defense and Space Manufacturing

Notes:
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