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Data Center Governance & Operations Assurance Analyst

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Citi
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Data Analyst, Data Security
Job Description & How to Apply Below

Data Center Governance & Operations Assurance Analyst

The Data Center Governance & Operations Assurance Analyst assists with governance and operations assurance activities within the Data Center Services Organization, providing support for the Information Technology Environments.

Responsibilities
  • Create complex project plans, perform impact analyses, solve high‑impact problems, and provide resolution to restore services.
  • Provide Root Cause Analysis (RCA) after service restoration.
  • Design testing approaches, complex processes, reporting streams, and assist with automation of repetitive tasks.
  • Deliver technical and strategic direction to team members.
  • Review requirement documents, define hardware requirements, and update processes and procedures as necessary.
  • Ensure ongoing compliance with regulatory requirements.
  • Conduct project‑related research.
  • Operate with limited direct supervision and exercise independence of judgment and autonomy.
  • Act as SME to senior stakeholders and other team members.
  • Assess risk appropriately when business decisions are made, adhering to policy, sound ethical judgment, and reporting control issues with transparency.
Qualifications
  • 6+ years of experience in governance, risk management, or related roles.
  • Understanding of how risk and controls factor into processes and procedures.
  • Knowledge of risk management principles including issue management, third‑party management, records management, and internal controls self‑assessment.
  • Ability to develop projects for design of metrics, analytical tools, benchmarking activities, and best practices.
  • Ability to work with virtual and in‑person teams under pressure or to a deadline.
  • Preferred experience in a financial services, large complex, or global environment.
  • Effective written and verbal communication skills.
  • Effective analytic and diagnostic skills.
  • Ability to communicate technical concepts to non‑technical audiences.
Education
  • Bachelor’s/University degree or equivalent work experience.
Job Family Group

Technology

Job Family

Infrastructure

Time Type

Full time

Primary Location

Irving, Texas, United States

Salary Range

$ - $

Benefits
  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off: vacation, sick leave, and paid holidays
Anticipated Posting Close Date

Dec 23, 2025

Equal Opportunity Employment Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.

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