Solution Architect- SaaS Implementation

Location/Travel Requirements: Hybrid
- Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually.
20%+ travel required for client meetings, training, etc..

Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software. Designed to meet the needs of TPRM teams at Global 2000 enterprises, our innovative Intelligence First

TM Platform uses AI to optimize time-intensive processes, reduce manual work, and drive better business outcomes. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies manage risk and promote integrity across their extended enterprise. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!

The Solution Architect will join our Professional Services team to assist in implementation and services projects for Aravo customers. You will be responsible for the overall design of third-party risk management systems for enterprise clients, which involves working with clients to discern detailed actionable requirements, assisting in the preparation of effort estimates and oversight of project team to ensure Aravo best practice is utilized and the resulting solution is scalable and best in class.

Strong communication and in-depth Aravo configuration knowledge are critical for this role, as you will be seen as an “expert” in your field and will operate without constant oversight.

• Assist in the implementation and delivery of assigned projects
• Work as a team member on all aspects of Aravo delivery including but not limited to:
• Administering a Design Workshop for Clients
• Translate client requirements into detailed Aravo configuration requirements
• Derive effort estimate based on bespoke requirements
• Advanced configuration of Aravo solution
• Answer project team design/configuration questions
• Advanced Problem Solving and Troubleshooting
• Documentation of design and configuration best practices
• Work with Client configuration teams in advisory capacity to provide best practice, educate and troubleshoot configuration issues
• Provide feedback / suggestions on internal processes to help set best practice for future services configuration builds
• Provide updates to project leads on the status of deliverables vs. schedule
• Identify out-of-scope functionality and raise scope creep concerns to the project manager
• Ability to work independently on a project with limited oversight and no additional resources when required
• Develop effort estimates for existing client’s future work
• Use of project templates and tools appropriately and effectively
• Work autonomously to achieve desired outcomes of a project

• Expert understanding of a software delivery life cycle and more than one type of delivery methodology
• Expert understanding of delivery challenges that are specific to a SAAS delivery environment
• Proven ability to collaborate with resources internal and external to your department to accomplish tasks
• Excellent communication and customer-facing presentation skills
• Aptitude for providing support in constructing relationships within customer base to provide opportunities for expansion and growth
• Expert problem-solving skills
• Team player that is motivated and takes the initiative to deliver
• Must be organized and have the ability to multitask in a fast-paced environment
• Capable of working autonomously to desired outcomes of a project

• 5+ years of SaaS implementation experience, 2+ years of Aravo configuration experience highly preferred
• 2+ years of working with Third Party Risk Management systems highly desirable
• 1+ years of professional experience working directly with external clients
• Proven ability to effectively translate complex business needs into a software delivery plan and to…