Senior Implementation Consultant- SaaS

Location: Hybrid
- Employees may be required to work out of the nearest office location for quarterly meetings 1-4 times annually. This role requires 20%+ travel for client meetings, training, etc..

Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software. Designed to meet the needs of TPRM teams at Global 2000 enterprises, our innovative Intelligence First

TM Platform uses AI to optimize time-intensive processes, reduce manual work, and drive better business outcomes. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies manage risk and promote integrity across their extended enterprise. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!

We are seeking a Sr. Implementation Consultant to join our Professional Services Team. In this role, you will play a crucial role in supporting the delivery of complex Third-Party Risk Management (TPRM) solutions within our highly customizable platform. You will leverage your extensive technical expertise to configure our platform according to design specifications by using your analytical, technical, and problem-solving skills to build workflows, data models, and business logic that align with each client’s unique risk management processes.

In addition, you will oversee offshore resources assisting with development and ensure alignment with Aravo’s leading implementation practices.

Your ability to quickly understand our complex and highly customizable platform and translate business requirements into effective solutions while building strong client relationships will be key to your success. As you function as a trusted advisor and consultant to clients while ensuring the successful design and implementation of our software solutions.

This is a hands-on configuration role, best suited for professionals who enjoy designing and building systems — not just managing projects. You’ll work with a powerful, configurable platform that supports highly customizable risk workflows, data relationships, and automation logic. The ideal candidate will have extensive platform configuration experience and the skills to match, exceptional communication and problem-solving skills, and the ability to thrive in a fast-paced, collaborative environment.

• Configure, customize, and extend our TPRM platform to meet client-specific requirements and approved solution designs.
• Design and implement workflows, automations, and conditional logic to reflect complex business processes.
• Define and configure data models, objects, relationships, and validation rules to support client use cases.
• Translate business requirements and functional solution designs into detailed, accurate technical configurations.
• Act as a trusted advisor and consultant to clients, gaining confidence and ensuring a smooth implementation experience.
• Collaborate closely with Solution Architects, Project Managers, and client stakeholders to refine requirements and resolve configuration challenges.
• Troubleshoot and resolve issues during implementation, testing, and deployment phases.
• Support User Acceptance Testing (UAT) and client go-lives with technical expertise and platform insight.
• Oversee and coordinate offshore resources assisting with development, ensuring project timelines and quality standards are met.
• Contribute to internal best practices, process documentation, and implementation methodology improvements.

• Experience:
  
  4+ years of professional services experience and 2+ years of SaaS hands-on configuration and implementation experience with a complex and highly customizable platform.
• Technical Expertise:
  Strong understanding of software configuration, system integrations, and implementation methodologies.
• Configur…