IT Field Engineer

This position requires an advanced level of technical knowledge and skills so as to perform its responsibilities with minimal guidance. Duties include radio code plug creation and training; diagnostic troubleshooting, system installation, repair, configuration and maintenance of the City’s public safety two‑way communications network, microwave network, fiber network, transport network and outdoor Wi‑Fi network; providing technical support to potential system partners or users;

and also provides support for ancillary systems including but not limited to the early warning system, fire station alerting, radio recording system, CBRS network, CNWave Network and conventional RF systems. A Bachelor’s degree or equivalent with major course work in computer science, information systems or a closely related field and three years of job related work experience in radio and wide area or metro area communications equipment and systems or a similar field required.

NIMS
-800 training will also be required. Candidates will be subject to a CJIS criminal history check and must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. A résumé must be submitted with application.

PAY GRADE IT26 / FULL PAY RANGE $7,525 - $10,611 PER MONTH

The full job description for this position and all other City of Irving job classifications are available online.  to access the list of job titles.

The Information Technology Department is responsible for the administration and maintenance of all the City of Irving’s technology, including servers, computer hardware, mobile devices and phone systems. We use tried and tested technologies to exceed the service expectations of our customers (citizens, businesses and visitors) and improve the efficiency and transparency of our operations.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community.

The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.