Client Platform Engineer

** At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:  That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

** Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
**** Position Summary
** The Client Platform Engineer is responsible for the engineering, standardization, and support of the global Windows and macOS endpoint environment across on-premises and cloud (IaaS, PaaS, SaaS) platforms.

This role will work closely with Senior Engineers, other infrastructure and Information Security, and business stakeholders to design, implement, and optimize the workstation experience, focusing on reliability, performance, security, and usability. The Client Platform Engineer will help drive cloud-first initiatives, modern endpoint management, and automation in a fast-paced, rapidly growing environment supporting a global user base.
** Job Responsibilities
*** Assist in the architecture, design, integration, implementation, operation, and support of enterprise-wide applications and services both on prem and cloud for our Windows and MAC end-user fleet.
* Assist in developing and maintaining standard workstation images, configurations, and baselines for different user groups and device models.
* Support long-term endpoint platform strategies and capacity planning to meet evolving business and end-user needs.
* Assist in the design and perform workstation benchmarks to measure workstation performance between models and overtime.
* Engineer, configure, and support endpoint management platforms such as Microsoft Intune, Windows Autopilot, JAMF Pro, Apple Business Manager, and related configuration management tooling.
* Assist in the development and maintaining scripts, policies, and configuration profiles (e.g., Power Shell, Intune configuration, JAMF policies) to automate application deployment, OS configuration, and settings management.
* Support and optimize patch management and software update processes, including planning and execution of major OS and application upgrades.
* Serve as an escalation point for complex workstation and endpoint management issues from Service Desk, Technical Specialists and other support teams.
* Apply and enforce desktop standards, configuration policies, and security baselines, implementing improvements to enhance stability, performance, and security.
* Diagnose and investigate unique and complex systemic problems affecting end-user devices, drive root cause analysis, and permanent remediation.
* Partnering with the Senior Engineers and Architects to align endpoint solutions with enterprise standards, roadmaps, and security requirements.
* Support the efforts in ensuring endpoint solutions adhere to security policies, regulatory requirements, and best practices (e.g., hardening, encryption, identity and access management).
* Create, maintain, and improve technical documentation, runbooks, and knowledge base articles for both IT staff and end-users.
* Understand and apply standards and procedures and propose ways to improve the physical and virtual desktop environment.
* Participate in large projects requiring analysis and design skills.
* Diagnose and investigate unique and complex systemic problems.
** Required Qualifications
*** Associate degree in Computer Science, Information Technology, or related field; or equivalent experience, training and/or certifications.
* A minimum of 6 years of experience in Information Technology, Engineering, or related field.
* At least 3 years of experience in IT operations, administration, or…