Director, Technology Enablement & Delivery Flow

The Director, Technology Enablement & Delivery Flow (M4) is responsible for leading and evolving the organization's technology delivery operating model, enabling high-performing teams to deliver business value efficiently, predictably, and s people leadership role drives technology enablement, delivery excellence, portfolio governance, organizational effectiveness, and continuous improvement across multiple technology domains.

The Director partners closely with senior technology and business leaders to remove delivery impediments, optimize flow across teams, improve organizational agility, and establish scalable practices that accelerate value realization. This leader is accountable for building and developing teams, driving operational rigor, and ensuring delivery organizations are aligned to enterprise priorities and strategic outcomes.

• Technology Enablement & Delivery Flow Leadership:
  Lead the strategy, operating model, and execution of technology enablement and delivery flow initiatives across multiple product, platform, and engineering teams.
• Establish frameworks, standards, and governance processes that improve delivery predictability, throughput, quality, and business alignment.
• Drive organizational improvements focused on reducing delivery friction, improving cross-functional coordination, and accelerating time-to-value.
• Develop and execute roadmaps that enhance technology delivery capabilities, tools, processes, and organizational effectiveness.
• People Leadership & Talent Development:
  Lead, coach, and develop a team of program managers, delivery leaders, scrum masters, agile practitioners, and operational excellence professionals.
• Foster a culture of accountability, collaboration, innovation, continuous learning, and customer-focused delivery.
• Provide career development, mentoring, succession planning, and talent management across the organization.
• Build organizational capability through effective workforce planning, talent acquisition, and skills development strategies.
• Delivery Governance & Portfolio Management:
  Establish and oversee portfolio governance frameworks to ensure strategic alignment, transparency, and execution excellence.
• Monitor portfolio health, delivery performance, resource utilization, dependencies, risks, and value realization.
• Facilitate executive governance forums, operational reviews, and decision-making processes.
• Ensure technology investments are prioritized and executed in alignment with business objectives and enterprise strategy.
• Organizational Effectiveness & Operational Excellence:
  Drive continuous improvement initiatives to enhance delivery performance, operational maturity, and team effectiveness.
• Define and monitor key delivery metrics, OKRs, KPIs, flow measures, and organizational health indicators.
• Identify systemic bottlenecks and implement scalable solutions to improve end-to-end delivery performance.
• Promote adoption of Lean, Agile, Dev Ops, and product-centric delivery practices across the technology organization.
• Strategic Planning & Business Partnership:
  Partner with senior business and technology leaders to align delivery portfolios with strategic priorities.
• Translate strategic objectives into actionable delivery plans, staffing strategies, and execution roadmaps.
• Serve as a trusted advisor to executive leadership on organizational performance, delivery risks, and transformation opportunities.
• Support annual planning, investment prioritization, budgeting, and capacity management activities.
• Technology Transformation & Change Leadership:
  Lead large-scale delivery transformation initiatives focused on improving agility, speed, quality, and business outcomes.
• Champion organizational change and enable adoption of new…