UX Researcher II

Word on Fire Catholic Ministries is a nonprofit global media apostolate that supports the work of Bishop Robert Barron and reaches millions of people to draw them into—or back to—the Catholic faith. Recognized globally as a leader in beautiful design, Word on Fire pairs theological depth with exceptional visual and aesthetic standards across all media platforms.

The UX Researcher is a skilled and collaborative team member who is responsible for researching, structuring, and building intuitive user interfaces for several high-profile, front-end heavy projects on our immediate horizon. By delivering research-backed wireframes and prototypes, the UX Researcher will directly empower our in-house design team and engineers to build the best web experiences.

Location: Irving, TX

Employment Type: Full-time

• Proclaim Christ through User
  
  Experience:
  
  Conduct user research, behavioral tracking, and user surveys to extract actionable insights that accelerate Word on Fire’s digital apostolate and mission
• Architect Digital Journeys:
  Map out intuitive user journeys and design robust information architectures for flagship web properties, mobile applications, and emerging digital ecosystems
• Develop Structural Blueprints:
  Author high-quality, research-backed wireframes and functional prototypes for major front-end heavy projects, ensuring a user-centric foundation before visual design begins
• Prototype Authoring:
  Responsible for authoring beautiful, research-backed prototypes that establish clear structural layouts, providing a seamless foundation that can be easily perfected by our design team
• Cross-Departmental
  
  Collaboration:
  
  Partner seamlessly with Word on Fire's visual designers, providing them with structurally sound wireframes that optimize the production pipeline and reduce design friction
• Establish UX Infrastructure:
  Introduce and champion user interface research as a core internal competency within the Technology department, standardizing tools and workflows for usability testing
• Maintain Code-Adjacent Documentation:
  Maintain clear internal documentation of user personas, research findings, and wireframe schemas for use by adjacent teams including design, marketing, and distribution
• Manage Timelines and Project Goals:
  Manage assigned tasks and workflows, communicating proactively with technology leadership on capacity, project blockers, and milestones

• 2 years of proven professional experience working as a dedicated UX Researcher, Product Designer, Web Designer, or equivalent position
• Strong foundational competency in user interface design, with a proven ability to translate user research data, surveys, and complex structural workflows into clean, highly intuitive, and functional digital layouts
• Possesses a comprehensive portfolio demonstrating the direct translation of raw user research and data into clear, functional wireframes and prototypes
• Exceptional relational and communication skills required to work in tandem with high-performing in-house graphic and UI designers
• Ability to travel 3-5 times a year
• Commitment to the mission of Word on Fire

• Prior experience researching, wire framing, or designing interfaces for mobile applications and video streaming platforms
• Working knowledge of HTML, CSS, and Tailwind CSS to better bridge the gap between structural design and engineering teams
• Working knowledge of JavaScript to conceptualize dynamic interface behaviors and high-fidelity prototype animations
• Familiarity with the work of Bishop Robert Barron and Word on Fire

• Ability to sit or stand for extended periods of time
• Constantly operates a computer and other office equipment…