Senior Manager, Data Center

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Senior Manager of Data Center & Microsoft 365 Services is responsible for the strategic leadership, operational excellence, and continuous improvement of enterprise infrastructure across both on-premises data centers and Microsoft 365 environments. This role ensures high availability, security, and performance of mission-critical systems and collaboration platforms. The ideal candidate brings deep technical expertise across infrastructure and cloud SaaS services, along with strong leadership capabilities to drive innovation, reliability, and cost efficiency.

KEY DUTIES AND RESPONSIBILITES:

Leadership and Strategy Define and execute a comprehensive infrastructure strategy spanning data centers and Microsoft 365 services

Lead, mentor, and develop cross-functional teams including data center engineers and M365 administrators

Establish governance, policies, and standards across infrastructure and collaboration platforms

Partner with business and IT leaders to align technology investments with organizational goals

Drive roadmap planning for hybrid infrastructure, cloud adoption, and modern workplace initiatives

Operations and Service Delivery Ensure 24/7 availability, reliability, and performance of data center and Microsoft 365 services

Oversee incident, problem, and change management processes across platforms

Manage SLAs, KPIs, and service health metrics for both infrastructure and M365 services Lead service continuity, backup, and disaster recovery strategies

Implement automation and operational efficiencies across environments

Infrastructure & Data Center Management Oversee servers, storage, networking, and virtualization platforms

Manage lifecycle planning, capacity management, and hardware refresh initiatives

Lead data center migrations, consolidations, and modernization efforts

Ensure optimal performance of compute, storage, and network resources Evaluate and integrate emerging infrastructure technologies

Microsoft Services Management Own administration and optimization of Microsoft 365

Ensure service availability, performance, and user experience for collaboration tools

Oversee licensing, tenant configuration, and service adoption strategies

Drive governance for data retention, information protection, and compliance within M365

Facilities & Vendor Management Manage relationships with data center providers, Microsoft, and other vendors

Oversee physical infrastructure including power, cooling, and physical security

Ensure vendor and SaaS provider performance meets SLAs and contractual obligations

Manage procurement, contracts, and licensing agreements

Security & Compliance Ensure compliance with regulatory and organizational standards

Maintain physical and logical security across data center and M365 platforms

Support audits, risk assessments, and remediation efforts

Financial Management Develop and manage budgets for data center operations and Microsoft 365 services

Optimize costs across infrastructure, licensing, and cloud services

Provide financial forecasting and ROI analysis for technology investments

Identify opportunities for cost savings and operational efficiency

EDUCATION AND EXPERIENCE:

EDUCATION:

Bachelors Degree or Equivalent Experience YEARS OF RELEVANT

WORK EXPERIENCE:

10-15 yearsYEARS OF MANAGEMENT

EXPERIENCE:

5 -…