Salesforce Delivery Lead - USPD

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is seeking a Salesforce Delivery Lead for USPD to lead the execution of our Pharma business Salesforce sales and service cloud capabilities. This role is responsible for the day-to-day execution and operational performance of Salesforce programs across multiple platform domains. This role ensures delivery teams consistently ship high‑quality solutions on time, within budget, and aligned to the enterprise Salesforce roadmap.

The Director serves as the primary delivery interface between business stakeholders, architecture, and engineering, translating requirements into executable plans and driving sprint‑level outcomes.

• Own end‑to‑end delivery execution for assigned Salesforce programs, including requirements analysis, solution design, build, test, release, and post‑deployment support.

• Lead and manage a cross‑functional delivery team of developers, analysts, QA engineers, and vendor resources, with accountability for performance, coaching, and professional development.

• Translate product roadmaps and business requirements into executable delivery plans, managing scope, capacity, dependencies, and sprint commitments.

• Partner with solution architects to ensure technical designs meet enterprise standards for scalability, security, and platform reuse across Salesforce clouds (Sales, Service, Health, Experience, Data).

• Drive sprint and release execution with discipline—owning backlog grooming, sprint planning, velocity tracking, release readiness, and go‑live coordination.

• Manage vendor delivery teams at the execution level, ensuring backlog readiness, quality standards, SLA adherence, and day‑to‑day delivery alignment.

• Operate delivery governance routines including stand‑ups, sprint reviews, retrospectives, dependency management, and risk/issue escalation to senior leadership.

• Ensure all delivery practices meet McKesson's security, compliance, and regulatory requirements, embedding quality assurance and security‑by‑design into development workflows.

• Drive continuous improvement in delivery practices, including adoption of Dev Ops tooling, automated testing, CI/CD maturity, and AI‑assisted development where applicable.

• Build strong working relationships with business product owners, IT partners, and end‑users to ensure solutions meet functional needs and drive measurable adoption and value.

• Degree or equivalent experience. Typically requires
  10+ years of professional experience and 5+ years of diversified program leadership, planning,communication, organization,and people motivation skills (or equivalent experience).

• Proven executive accountability for enterprise‑scale Salesforce programs spanning multiple orgs, business units, and geographies.

• Demonstrated success partnering with senior business leaders to deliver measurable financial and operational outcomes.

• Deep understanding of Salesforce architecture, integrations, data platforms, and enterprise delivery models.

• Strong financial and portfolio management experience, including multi‑million‑dollar budgets and vendor ecosystems.

• Bachelor’s degree in information technology,…