Sr Infrastructure Engineer Vizient Platform & Infrastructure –5d ago

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

In this role, you will support the operation, adoption, governance, and continuous improvement of Vizient’s enterprise AI capabilities, with a strong focus on Microsoft 365 Copilot, Copilot Studio, and the broader Microsoft 365 ecosystem. You will help administer and support AI platforms, agents, integrations, and controls while using operational and adoption data to understand how these technologies are being used and where they can deliver greater value.

This role combines hands‑on AI platform support, Microsoft 365 technologies, automation, analytics, and operational reporting. The ideal candidate is passionate about enterprise AI and enjoys working across technology and business teams to help introduce, operate, measure, and improve AI capabilities in a secure and scalable way.

• Support the day‑to‑day operation and administration of Microsoft 365 Copilot, Copilot Studio, and related enterprise AI capabilities.
• Support the configuration, rollout, testing, and ongoing management of Copilot and AI capabilities across Microsoft 365.
• Help administer Copilot Studio environments, agents, connectors, integrations, and enterprise controls in partnership with platform, security, and governance teams.
• Work with business teams to understand AI use cases and help translate them into practical solutions using approved enterprise platforms.
• Assist with evaluating, testing, and introducing new Copilot, Copilot Studio, Microsoft 365, and enterprise AI capabilities.
• Support troubleshooting and operational issues related to Copilot, agents, integrations, access, and AI services.
• Monitor Copilot and AI adoption, usage, licensing, consumption, cost, capacity, and operational health.
• Develop and maintain Power BI dashboards and reporting that provide visibility into AI adoption, utilization, performance, cost, capacity, and business value.
• Analyze AI operational and adoption data to identify trends, risks, opportunities, and areas for improvement.
• Support AI governance through reporting and visibility into how AI capabilities, agents, connectors, and data access are being used.
• Support forecasting, budgeting, licensing, capacity planning, and financial reporting for enterprise AI services.
• Use automation and AI to improve the administration, reporting, and support of the enterprise AI environment.
• Partner with Microsoft 365, security, architecture, finance, governance, and business teams to support enterprise AI capabilities.
• Maintain operational documentation, reporting, and processes needed to support enterprise AI services.

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Data Analytics, Business Technology, or a related field required.
• 2 or more years of experience supporting Microsoft 365, cloud platforms, enterprise applications, analytics, automation, or a related technology function required.
• Experience with Microsoft 365 and an understanding of enterprise administration, identity, security, data, and collaboration technologies required.
• Hands‑on experience with Microsoft Copilot, generative AI, automation, or related AI technologies required.
• Experience working with reporting, platform telemetry, usage data, or operational metrics required.
• Strong analytical, problem‑solving, and troubleshooting skills…