Lead Technical Program Manager, Fraud Technology

Job d:

Location:

Irving, Texas, United States Salary: $ - $Category:
Technology Company:
Citi The Lead Technical Program Manager, Fraud Technology is responsible for driving end-to-end technology governance, architectural alignment, and delivery execution for Citi’s Enterprise Fraud Prevention initiatives. In this role, you will serve as a technical authority navigating critical cross-functional dependencies across distributed engineering squads, data science teams, core platform services, and risk/compliance partners. You will blend deep systems acumen with executive presence and crisp, diplomatic communication to guide multi-million-dollar programs from architectural discovery through production rollout.

This position requires an in-depth understanding of how sub-functional units integrate end-to-end, as well as the ability to coordinate across diverse groups to achieve broad organizational objectives.

Key Responsibilities End-to-End Program Delivery & Strategic Roadmap Execution Lead end-to-end technology planning, execution, and delivery governance across complex, mission-critical programs within Citi’s Fraud Technology Book of Work.

Define, baseline, and track program milestones, critical paths, and deliverable commitments across multiple agile squads and hybrid legacy/modernized distributed platforms.

Proactively manage complex cross-program dependencies, identifying technical bottlenecks, architectural conflicts, and resource constraints early to formulate and execute effective mitigation plans.

Establish rigorous Definition of Done (DoD), release readiness criteria, and robust operational cutover strategies tailored for high-throughput, ultra-low-latency financial transaction systems.

Architecture Alignment, Dependency Management & Systems Integration Guide stakeholders and engineering squads through complex trade-off evaluations, balancing business priorities, customer experience, platform strategy, performance benchmarks, and long-term maintainability.

Facilitate technical architecture reviews, interface design agreements (REST/SOAP APIs, Kafka/event-driven streaming), and binding cross-team integration contracts.

Apply deep technical domain knowledge across core software engineering disciplines, including microservices architectures, distributed API protocols, hybrid cloud and on-premise infrastructure, and resilient data layers.

AI-Augmented Program Management & Operational Excellence Champion and integrate modern Generative AI (GenAI) and automated tooling to streamline and modernize traditional program management workflows:

Automate the synthesis of complex technical discussions, action items, and Architectural Decision Records (ADRs).Accelerate the generation of executive dashboards, release notes, and milestone variance analytics.

Standardize AI-driven delivery best practices, prompts, and reporting templates across participating engineering teams.

Executive Presence & Stakeholder Communication Serve as the primary strategic liaison between engineering teams and executive leadership, articulating delivery health, technical trade-offs, blockers, and architectural risks with clarity, precision, and business context.

Influence, negotiate, and align cross-functional stakeholders across organizational boundaries without formal line authority.

Author and deliver high-impact executive collateral (executive one-pagers, steering committee presentations, risk heatmaps) and crisp briefings to Senior Leadership (MD/C-suite level).Cultivate strong collaborative partnerships across business units, external technology vendors, operations, internal audit, and technology peers.

Risk, Governance, and Control Management Proactively identify, evaluate, track, and remediate technical program risks, architectural vulnerabilities, and control deficiencies across all delivery tiers.

Ensure strict compliance with Citi’s Software Development Lifecycle (SDLC) governance, architecture review board standards, data governance policies, and relevant regulatory mandates (e.g., OCC, Federal Reserve, PCI-DSS, Model Risk Management).Champion operational resilience and release integrity, enforcing zero-unauthorized-change policies, comprehensive automated rollback strategies, and stringent incident management protocols.

Qualifications & Competencies Experience & Domain Expertise8+ years of experience in Technical Program Management, Technology Project Management, Engineering Delivery, or related technology leadership roles managing large-scale…