Applications Support Analyst - Assistant Vice President

## Applications Support Analyst - Assistant Vice President Apply:
Hybrid:
Irving Texas United States:
Full time:
Posted Yesterday:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience.

We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.

If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
** About the Team: CIO Production Management
** The CIO Production Management team provides critical business and technical support across the Chief Information Officer (CIO) organization which comprises of Securities, Markets, Banking, and Functions, Consumer, Wealth, US Commercial Cards and the Enterprise Data Office, working collaboratively to ensure our platforms and services operate seamlessly for our clients—whenever and wherever they need them. We act as highly skilled and trusted partners to our businesses.

As part of our team, you will help deliver world-class client experience by applying engineering discipline, innovation, continuous learning, and strong risk management across our systems and user environments. We collaborate daily with a diverse set of stakeholders, working both to solve issues and to anticipate and prevent them before they occur.  Citi’s global network of people, data, and relationships empowers us to identify opportunities, manage risks, and connect insights in ways others cannot.

Our people make all the difference. We are a forward‐thinking organization, looking for ambitious, collaborative professionals who seek to elevate how work gets done. In return, we offer meaningful work, a supportive environment, clear career progression pathways, and competitive benefits.
** Role and

Position Overview
** This position is part of the Data Solutions Production Management team, based in Irving, Dallas Location specifically supporting the NAM Consumer Data Platform Applications. You will contribute to a globally distributed team spanning Chennai, Pune, and Irving Locations collectively providing 24/7 support for our enterprise-critical applications. Success in this role requires close collaboration with Level 1 Support, Application Development, Infrastructure teams,…