System Administrator - Level II

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Full Time Professional Arlington, VA, US

3 days ago Requisition

Salary Range: $87,000.00 To $98,000.00 Annually

Job Title: Systems Administrator II

Location: Remote/Hybrid - DHS CISA; approved remote work location within the 50 United States or the District of Columbia. Government facility attendance may be required.

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time; core availability 9:00 a.m. to 3:00 p.m., excluding federal holidays.

Security Requirements: Must successfully complete the required DHS/CISA background investigation and obtain and maintain a favorable Entry on Duty (EOD)/fitness determination and authorized system access. Public Trust processing is subject to DHS/CISA personnel security requirements.

Work Authorization: Must be authorized to work in the United States and meet DHS/CISA personnel and system access requirements.

AttainX is seeking a Systems Administrator II to configure, administer, and sustain CISA’s Docu Sign environment and its approved enterprise integrations. This position maintains platform accounts, groups, templates, access settings, monitoring, and operational documentation; supports controlled changes and service continuity; and coordinates with CISA’s Technology Operations Center and the project’s technical teams. The role focuses on SaaS platform administration and supporting integration operations.

• Three (3) to five (5) years of related systems administration, enterprise application administration, or SaaS platform support experience.
• A bachelor’s degree in information systems, computer science, information technology, or a related field or equivalent relevant education, training, and experience is preferred.
• Experience administering user accounts, groups, roles, permissions, configuration settings, and enterprise identity integration.
• Experience supporting application availability, performance monitoring, logs, alerts, troubleshooting, and incident escalation.
• Experience implementing controlled configuration changes, updates, release validation, rollback procedures, and maintenance documentation.
• Ability to troubleshoot API, connector, authentication, and data ingestion issues in coordination with development and security teams.
• Knowledge of least-privilege access, secure configuration, credential protection, sensitive information handling, and operational evidence requirements.
• Ability to maintain administrative SOPs, configuration inventories, dashboards, usage reports, user guidance, and support knowledge articles.
• Hands-on administration of Docu Sign eSignature, Admin, Monitor, or comparable enterprise e-signature platforms is preferred.
• Experience supporting Microsoft 365, enterprise identity and PIV-enabled authentication, and secure SaaS integrations is preferred.
• Experience supporting Federal environments, security authorization evidence, NIST SP 800-53 controls, and records management or accessibility requirements is preferred.
• A relevant systems administration, cloud administration, or IT service management certification is preferred.
• Must obtain and maintain the required DHS/CISA Entry on Duty or fitness determination, background investigation, and authorized system access.

• Configure and administer Docu Sign accounts, groups, user access, templates, routing rules, administrative policies, alerts, and approved branding.
• Provision, modify, review, and deactivate accounts and permissions through authorized processes; maintain access records and least-privilege configurations.
• Maintain approved integration settings with…