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Senior Site Reliability Engineer – Compute Platforms

Job in Irving, Dallas County, Texas, 75016, USA
Listing for: Acqueon
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    Systems Engineer, Unix/Linux, Cloud Computing: Infrastructure & Operations, IT Infrastructure
Job Description & How to Apply Below
Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Site Site Reliability Engineer – Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment.

This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and Git Ops practices.

This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, Open Stack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.

Key Responsibilities Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers

Define standards and automation frameworks for bare metal provisioning and lifecycle management

Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption

Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD)
Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments

Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation.

Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.

Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation

Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements

Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials

Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems

Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready

Participate in on-call escalation support for complex platform-related issues

Collaborate globally on change management, documentation, and operational best practices.

Minimum Qualifications 6+ years of experience in infrastructure engineering, platform engineering, or Dev Ops with a strong focus on Compute system design

Proven experience designing and automating bare metal compute environments at scale

Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging

Experience implementing or supporting Bare Metal as a Service (BMaaS) platforms

Practical experience using Redfish APIs for hardware provisioning, power management, and remote lifecycle operations

Deep expertise with Ubuntu Linux in enterprise environments

Strong Hands-on experience with KVM hypervisors (Suse Harvester, Open Stack).Experience designing and deploying production-grade Kubernetes clusters

Strong background with enterprise compute hardware platforms, including Cisco UCS,…
Position Requirements
10+ Years work experience
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