Senior IT Support Specialist - Incident & Helpdesk Lead
Listed on 2026-11-04
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
The Senior Support Specialist at NFI serves as the primary contact for end-users seeking technical support. You will log and manage incident tickets, gather details, perform first-level remediation, and route issues to the appropriate IT teams to minimize downtime.
You’ll support enterprise software, networks, computers, printers, and other hardware, while following established processes for account access requests and contributing to knowledge base updates.
We are looking to fill the Senior IT Support Specialist
- Incident & Helpdesk Lead position at NFI in Irving, TX, United States.
The following position is for a Senior IT Support Specialist
- Incident & Helpdesk Lead with NFI.
Our group is growing, and we are hiring a Senior IT Support Specialist
- Incident & Helpdesk Lead in Irving, TX, United States.
This position is for the Senior IT Support Specialist
- Incident & Helpdesk Lead role at NFI.
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