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Senior IT Support & Incident Lead

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: NFI Industries
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

NFI Industries, based in Irving, TX, seeks a Senior Support Specialist to be the primary contact for end-users seeking technical help. You will log incident and service tickets, gather information, perform first-level remediation, route tickets, and update status in the support portal to keep staff productive.

You will troubleshoot issues across enterprise software, networks, computers, printers, and hardware, follow processes for account and access requests, contribute to knowledge base

We have an opening for a Senior IT Support & Incident Lead in Irving, TX, United States within Management & Operations, IT & Technology.

This role, Senior IT Support & Incident Lead at NFI Industries, could be your next opportunity.

Are you ready to take on the Senior IT Support & Incident Lead role at NFI Industries?

We would love to welcome a new Senior IT Support & Incident Lead to our organisation in Irving, TX, United States.

Position Requirements
10+ Years work experience
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