Senior Manager, IT - Software Engineering & Development

We are Builders First Source, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree.

Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The Senior Manager, IT - Software Engineering and Development leads the teams and technology portfolio supporting OTC Sales Execution, OMS+, and the integrations connecting SAP S/4

HANA with OMNI, myBLDR, App Wright, Salesforce, and related sales applications. The role is accountable for solution strategy, application lifecycle, engineering quality, service reliability, and business outcomes across quote-to-order and connected customer and sales experiences.

This leader partners with Sales, Operations, Product, Enterprise Architecture, Integration, Security, Quality Assurance, Business Enablement, Organizational Change Management, and external providers to deliver scalable, secure, and supportable solutions. The role owns IT solution delivery while sharing accountability with the business for process alignment, requirements quality, prioritization, release readiness, capability outcomes, issue resolution, and training content.

• Lead managers and professional staff responsible for OTC Sales Execution, OMS+, and integrations supporting OMNI, myBLDR, App Wright, Salesforce, Install, SAP S/4
  
  HANA, and related applications.
• Own the solution strategy, system design, configuration approach, technical roadmap, lifecycle, and service model for the assigned application portfolio.
• Partner with business leaders to align processes, controls, and technology solutions with strategic priorities, operational needs, and customer outcomes.
• Translate business requirements into complete, testable, scalable, secure, supportable, and integrated solutions.
• Direct solution delivery from requirements and design through development, integration, testing, deployment, hypercare, and transition to support.
• Establish and enforce architecture, integration, engineering, security, testing, documentation, and release-management standards across internal and partner teams.
• Coordinate application dependencies and data flows across SAP S/4
  
  HANA, OMS+, OMNI, myBLDR, App Wright, Salesforce, middleware, master data, and downstream systems.
• Jointly prioritize and sequence enhancements, defects, technical debt, and change requests based on business value, customer impact, risk, urgency, dependencies, and available capacity.
• Manage application backlogs, release plans, development capacity, resource allocation, delivery commitments, and cross-workstream dependencies.
• Jointly confirm business and technology readiness, including testing completion, cutover planning, communications, training, support preparedness, and deployment approval.
• Ensure delivered capabilities meet approved business objectives, process requirements, controls, customer expectations, and performance outcomes.
• Own application stability, service performance, supportability, resilience, technical debt, incident management, problem resolution, and continuous improvement.
• Lead the resolution and escalation of complex process, system, integration, data, vendor, and operational issues affecting business outcomes.
• Balance modernization with effective use of existing platforms and integrations, clearly communicating technical trade-offs, risks, investment needs, and sequencing recommendations.
• Coordinate delivery across BFS teams, system integrators, application management services providers, software vendors, and other technology partners.
• Partner with business leaders to shape roadmaps, business cases, investment priorities, adoption plans, and long-term capability strategies.
• Develop and maintain technical training content for new functionality and provide complete solution information to Business Enablement and Organizational Change Management teams for training delivery.
• Define and monitor delivery, adoption, quality, stability, customer, operational, capacity, vendor, and financial measures; address gaps and drive measurable improvement.
• Communicate portfolio performance,…