Loss Control Claims Coordinator II

Summary

Job title:

Loss Control Claims Coordinator II

Job

Department:
Loss Control

Location:

null-null

Description

Summary:

Consolidated Electrical Distributors, Inc. (CED), a large, nationwide wholesale electrical distribution company, is seeking a Claims Coordinator to join the Loss Control Department.

The Claims Coordinator will report to CED’s Loss Control Manager and is primarily responsible for the oversight of claim reporting, processing, coordination, and management activities. This will mainly cover claims for Auto Liability, General Liability, Asbestos, Cyber and act as a backup for Property, Stock Throughput, Theft/Crime, Workers Compensation, and other claim types.

This position serves as the Loss Control Department’s primary point of contact between the Field location, insurance company/adjusters, broker contacts, and any other relevant party to a claim. This position provides guidance and support to ensure timely, accurate, and efficient claim processing.

Loss Control

Department Summary:

The Loss Control Department oversees CED’s 700+ locations throughout the United States and supports affiliated companies as needed on issues and activities related to property & casualty insurance, related claims, and safety.

Reports to:

Loss Control Manager

Minimum Qualifications:

• 5+ years of experience in liability claims management preferred

• Knowledge of insurance regulations and industry best practices

• Bachelor’s degree in a related field preferred

• Designations/Certifications/Licenses considered:
  Adjusters License, CPCU, ARM, AIC, AIS, AINS, CRM

• Proficient in the use of Microsoft Word, Outlook, Excel, PowerPoint, SharePoint, Teams, and experience using Riskonnect, e-CARMA or other RMIS preferred

• Excellent written and verbal communication skills

ADDITIONAL

COMPETENCIES:

• Takes ownership for establishing reports and assessing data obtained

• Able to work independently and manage multiple tasks

Preferred Qualifications:

Working Conditions:

This position operates in a professional office environment and may require sitting for extended periods of time.

Supervisory Responsibilities:

No

Essential Job Functions:

Responsibilities include, but may not be limited to, the following:

• Establish and maintain effective relationships with Loss Control team, location managers, other departments, and all other stakeholders

• Manage the oversight of claims handled by the insurance carrier(s), as well as handling in-house claims

• Provide timely and efficient collection of information, documentation, and follow-up on and managing the requests and documentation between the field, the Loss Control department, brokers, insurance carriers, and other departments as necessary (legal discovery, witness information, photos, accident investigation forms, etc.…).

• Works with the Field to ensure any severe Worker’s Compensation claim is reported to OSHA timely

• Ensure all claims are properly reviewed for coverage and processed in a timely manner

• Ensure Carrier’s Special Account Communications are updated and followed per company requirements

• Ensure all location hierarchy is maintained and up to date in the various systems in which we utilize

• Monitor and evaluate claims activity to ensure accuracy and compliance with laws and regulations

• Review, evaluate and negotiate insurance claims/settlements

• Work with the Loss Control Manager to resolve/settle complex claim issues and disputes

• Provide periodic reports to Loss Control Manager of the high severity claims and trends within the data

• Works with all other members of the Loss Control Department to ensure a comprehensive work product

• Provide monthly metrics to the Loss Control Manager

• Maintain current documentation of all duties, responsibilities, processes and procedures

• Train and mentor Loss Control staff as needed

• Assist in the other operational functions of the Loss Control Department, including but not limited to assisting with: customer and vendor certificates of insurance program, bond requests, maintaining the statement of values for property and inventory insurance, collection of monthly/quarterly/annual data from the Field as needed for insurance and/or OSHA reporting, processing invoices and internal journal entries,…