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Manager II Retail Contract Management-LBCS

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: TXU Retail Services Company
Contract position
Listed on 2025-11-22
Job specializations:
  • Management
    Operations Manager, Business Administration, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
** Job Summary
** This position entails overseeing all operational activities related to Retail Contract Management for the Large Business Markets customer base within the Large Business Customer Services (LBCS) department at Vistra Retail. The role encompasses managing the entire life-cycle of retail contracts for large business customers, including initial requests, drafting, negotiation, execution, ongoing management, and eventual renewal or termination. The incumbent will ensure robust management of business stakeholder relationships with third parties, adherence to all legal and regulatory requirements, and vigilant monitoring of contract performance to ensure that all terms and Key Performance Indicators (KPIs) are met.
** Job Description
**** Key Accountabilities*
* • Supervise, train, and provide guidance to the retail contract management team at Sierra and in Bogota, Columbia.
• Report on contract status, performance, and key metrics to senior management and other stakeholders.
• Provide expertise to leadership on contractual and business issues.
• Ensure all contracts adhere to relevant laws, regulations, and internal company policies.
• Analyze contractual terms to identify potential risks and develop strategies to mitigate legal or financial exposure.
• Lead negotiation for complex agreements to secure the best possible terms for the company and act as the main point of contact for contract-related matters with external partners.
• Implement and manage contract management software and develop company-wide procedures to streamline the contracting process and increase efficiency.
** Education, Experience, & Skill Requirements*
* • 5+ years experience managing/supervising teams of professional employees
• Demonstrated track record of increased work responsibility
• Experience working in the electricity industry, customer contracts, and/or competitive retail markets
• Significant knowledge and experience in Salesforce
• Significant understanding of Retail Business Operations policies and practices
• Demonstrated ability to work effectively in a rapidly changing environment
• Excellent analytical, organizational, and time management skills
• Advanced communication skills that translate to Sales, Management and Executive Leadership
• High School diploma or equivalent
** Key Metrics*
* • Vistra Retail Scorecard initiatives
• LBCS service levels, quality, controls and timeliness metrics
• Annual departmental budget (cost management) management
• Qualitative and quantitative metrics related to all LBCS departmental goals
** Job Family
** General Services
** Company
* * Vistra Retail Operations Company
** Locations
* * Irving, Texas Texas###
* We are a company of people committed to:  Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.  If this describes you, then apply today!*###
*** If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
***** It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
**** If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at  to make a request.
** Vistra’s hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at .
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Position Requirements
5+ Years work experience
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