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Customer Care Team Lead — Coaching & Operations

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Cotality
Full Time position
Listed on 2025-12-05
Job specializations:
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A leading property intelligence firm is looking for a Team Lead for Customer Care. This role involves managing customer escalations, assisting the team to meet metrics, and providing coaching. The ideal candidate should have over 6 years of customer support experience, with a preference for candidates who also have a background in coaching and the real estate industry. The position offers a competitive salary along with generous benefits and supports diversity in the workplace.
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