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Director, Customer Care Center – Leader

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Kyocera Document Solutions
Full Time position
Listed on 2025-12-19
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 135000 - 169000 USD Yearly USD 135000.00 169000.00 YEAR
Job Description & How to Apply Below
Position: Director, Customer Care Center – Experience Leader
A leading document solutions company is looking for a Director of Customer Care Center in Irving, Texas. This pivotal role involves overseeing the operations to ensure exceptional customer experiences. The ideal candidate will possess over 5 years of leadership in customer service and must demonstrate a strong analytical mindset. Responsibilities include managing team performance, establishing policies, and implementing improvements based on data insights.

Offering a salary range of $135,000 - $169,000, along with a robust benefits package.
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