Senior Director, Platform Engineering; Hybrid

Position: Senior Director, Platform Engineering (Hybrid)
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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands:
Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,  and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us.

We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

Senior Director, Platform Engineering

Location:

Dallas, TX or Akron, OH (Hybrid)

POSITION SUMMARY:

The Senior Director, Platform Engineering will define, build, and scale the technical foundation beneath Signet Jewelers' eCommerce storefronts and the order management estate. This leader will own solution architecture, cloud platform direction, AI in the software development lifecycle, build and release pipelines, the integration platforms, environment and performance engineering, edge delivery, and security engineering across the commerce and order management portfolio.

The role supports an operating model of central standards and federated delivery by ensuring platform capabilities are built as reusable, governed, secured, production-ready services used across every brand rather than solved separately by each delivery team.

RESPONSIBILITIES:

Define and own the enterprise solution architecture for commerce and order management, including current state and future state views, domain reference architectures, and one set of standards applied across all storefronts.

Build and scale platform engineering capabilities, including reusable services, shared APIs, integration frameworks, orchestration patterns, developer tooling, templates, and production-grade components used across multiple delivery teams and brands.

Own cloud platform direction on AWS, and own AI in the software development lifecycle, including the tooling standard, the cost per team, and the measures that show whether it is working.

Define and mature build and release pipelines, CI/CD, Dev Sec Ops , test automation, and the integration platform so there is one release path rather than one per team.

Own environment management, performance engineering, edge delivery, and pre-render, including capacity, readiness, and stability through peak trading.

Establish engineering standards, platform guardrails, reference implementations, and reusable accelerators that enable secure, scalable, interoperable, and cost-effective delivery.

Lead security engineering as the engineering counterpart to the Information Security function, embedding policy and controls into pipelines, environments, and platform services.

Lead a permanent team of engineers and architects, including a Director leading the architecture practice, and direct the contract architecture, Dev Ops, and environments capacity onshore and offshore.

Own the partner relationships and the standards those partners work to, with a view on what is better held internally over time.

Provide senior technical leadership to transformation programs and brand initiatives, and influence senior stakeholders by evaluating emerging technology and making transparent trade-offs across scalability, risk, performance, cost, speed, and business value.

Partner with Information Security, Data, Enterprise…