Director of Payroll

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The Payroll Director is responsible for the strategic leadership, management compliance, and execution of all payroll functions across multiple legal entities, states and business units. This role oversees a high-volume payroll operation, ensuring accurate and timely payroll processing while maintaining compliance with federal, state, and local regulations. The Payroll Director leads a team of payroll professionals, drives process improvements, implements payroll technologies, and partners with Finance, Human Resources internal functional teams, Tax, and external vendors to support organizations requirements and goals.

The position reports to the Vice President of Human Resources Administration.

• Works closely with Payroll leadership and team members across multiple U.S. locations.
• This role requires regular travel to Jamaica, New York, and Los Angeles, California
  , based on business and team needs.
• A significant portion of the Payroll Directors' direct reports are based in the New York and Los Angeles markets
  , requiring consistent in-person engagement and leadership presence.
• Ability and willingness to travel regularly and work effectively across multiple locations and time zones is essential

• Directs and oversees end-to-end payroll processing for multiple companies and entities across North America, the U.S. Virgin Islands, Canada, and South America.
• Recruits, interviews, hires, and trains new staff on departmental processes and procedures.
• Manages all aspects of the payroll process, making critical decisions regarding work processes, service delivery, and compliance.
• Works closely with HR Business Partners and Operations leaders to support union negotiations and ensure compliance with collective bargaining agreements.
• Supports and provides guidance to Payroll leaders on federal, state, local, living wage, and wage and hour requirements.
• Advises and provides guidance to Payroll leaders in managing teams of timekeeping and payroll specialists in day-to-day operations.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, including salaries, benefits, garnishments, taxes, and other deductions.
• Ensures accurate and timely processing of payroll updates, including new hires, terminations, and pay rate changes.
• Develops and maintains payroll policies, procedures, and controls to ensure operational excellence.
• Works with functional managers to establish auditing processes for timekeeping, payroll, and tax compliance.
• Establishes key performance indicators (KPIs) and service-level metrics for payroll operations.
• Ensures compliance with all federal, state, and local wage and hour laws, payroll tax regulations, garnishments, and reporting requirements.
• Oversees multi-state payroll tax filings, unemployment reporting, and year-end processes, including W-2 preparation and related tax documentation.
• Monitors legislative changes affecting payroll administration and implements necessary updates.
• Oversees all payroll audits and coordinates with internal teams to expedite results.
• Facilitates, prioritizes, and assigns payroll reporting requests.
• Reconciles payroll accounts and ensures alignment with Finance…