Mgr, Procurement Solutions

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

In this role, the Manager, Procurement Solutions will lead a team responsible for delivering high-quality procurement and purchasing services while driving consistent execution, client satisfaction, operational efficiency, and team performance. The manager provides people leadership through clear expectations, coaching, feedback, development planning, and accountability routines. This role partners with internal teams and client stakeholders to resolve issues, support implementations, improve processes, and responsibly apply AI-enabled tools and practices to strengthen productivity, quality, and client value.

• Lead, coach, and develop direct reports by setting clear priorities, expectations, and accountability measures that support consistent execution, reliable performance, and quality outcomes.
• Conduct regular one-on-one, team, and performance conversations to review priorities, client needs, productivity, development opportunities, and progress against expectations.
• Oversee employee onboarding, training, role clarity, and development planning to ensure team members have the knowledge, resources, and support needed to perform effectively.
• Manage team workload, productivity, staffing needs, and operating rhythms to optimize resource allocation and sustain consistent service delivery.
• Foster a collaborative, accountable, inclusive, and client-focused team culture that supports engagement, timely issue resolution, and continuous improvement.
• Serve as an escalation point for employee, operational, and client-related issues, facilitating timely resolution and appropriate stakeholder communication.
• Provide daily operational leadership and oversight of procurement activities, ensuring adherence to established policies, controls, processes, standard operating procedures, and quality standards.
• Monitor operational performance using established reports, productivity measures, and performance indicators to identify trends, address performance gaps, and reinforce accountability.
• Build and maintain strong relationships with clients and facility stakeholders, serving as a key point of contact for procurement operations and client service delivery.
• Partner with leadership and cross-functional teams on client implementations, process improvements, adoption of new tools or ways of working, and initiatives that support organizational objectives and revenue growth.
• Apply approved AI tools and responsible AI practices to improve team productivity, documentation, analysis, communication, and operational efficiency while validating outputs for accuracy, relevance, and business appropriateness.

• Bachelor’s degree preferred; equivalent relevant experience may be considered.
• 5 or more years of related procurement, purchasing, supply chain, operations, client service, or healthcare experience preferred.
• 2 or more years of people leadership, team lead, supervisory, coaching, or performance management experience preferred.
• Demonstrated ability to lead team performance by setting expectations, managing workload, reinforcing accountability, and supporting consistent execution and quality outcomes.
• Experience coaching and developing employees through feedback, performance follow-up, development planning, and support through routine change.
• Strong client…