Reverse Logistics Quality Assurance Supply Chain Manager

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* This role requires working on-site five days per week. Remote/Hybrid work is not available for this position.*

The Quality Assurance Supply Chain Manager at T-Mobile is integral in overseeing OEM (Original Equipment Manufacturer) manufacturing/assembly/repair/refurbishment and ensuring product quality across the lifecycle. This role is pivotal in maintaining compliance with TMO quality standards, developing risk mitigation strategies, and enhancing overall product integrity and customer satisfaction. By leading task forces for issue resolution and managing supplier performance metrics, the manager plays a crucial role in upholding the company's reputation for quality.

The position involves conducting ISO (International Organization for Standardization) and QMS (Quality Management System) audits and collaborating with various teams to continuously improve processes and outcomes. With a focus on strong communication and robust interpersonal skills, the Quality Assurance Supply Chain Manager significantly contributes to T-Mobile's operational excellence and strategic goals.

• Oversees OEM manufacturing/assembly/repair/refurbishment processes to ensure compliance with TMO quality standards
• Conducts ISO and QMS audits to uphold and improve quality standards Leads task forces for issue resolution and manages supplier performance metrics. Develops risk mitigation strategies to enhance product integrity and customer satisfaction
• Leads task forces for issue resolution and manages supplier performance metrics.
• Develops risk mitigation strategies to enhance product integrity and customer satisfaction
• Collaborates, communicates and builds strong relationships with various teams to continuously improve processes and outcomes

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Electrical, Quality Engineering or related field (Preferred)
• 4-7 years Overseeing OEM manufacturing/assembly/repair/refurbishment processes to ensure compliance with quality standards (Preferred)
• 4-7 years Conducting ISO and QMS audits in a supply chain environment (Preferred)
• 4-7 years Developing and implementing risk mitigation strategies in supply chain operations (Preferred)

• Consumer Electronics (Required)
• Data Analysis (Required)
• Problem Analysis (Required)
• Product Risk Management (Required)
• Quality Management Systems (QMS) (Required)
• Risk Management (Required)
  Strategic Thinking (Required)
• Supplier Quality Management (Required)
• Supplier Relationship Management (Required)

• Certified Quality Auditor (CQA) Certification from the American Society for Quality (ASQ) that demonstrates the ability to understand and apply quality audit principles. (Preferred)
• ISO 9001:2015 Lead Auditor:
  Certification that provides the skills needed to audit a quality management system (QMS) based on ISO 9001:2015. (Preferred)
• Certified Supply Chain Professional (CSCP) Certification from APICS that demonstrates knowledge in supply chain management and the ability to effectively streamline operations. (Preferred)

• At least 18 years of age
• Legally…