Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

Pay range: $10.00 to $14.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.04 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• VACATION:
  One week of paid vacation after six months of full-time service; one additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• SICK/PERSONAL: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (if applicable, sick time adjusted by local requirements).
• Employee discounts from day one of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Position Summary

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS commission based on productivity. The actual pay will be based on factors such as location, qualifications, and experience.

Responsibilities

• Greets and interacts with all customers to develop a rapport and provide/ recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes required training successfully.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and to become firearms certified.
• May assist customers exterior to the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multitask in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and office machines.
• Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. Applicants will receive more details during the interview process.

Note:

The information in this description is not an all-inclusive list of duties and responsibilities and may change. Management may assign/reassign duties at any time. Arbitration may be required for disputes.

Payrates will not be below any applicable local minimum wage requirements.

Note:

Earned Wage Access is a service provided by Net Spend; signup to this program by the employee is required; restrictions and fees apply.

First Cash 401K program is available to employees 21 years of age or older.

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the position.

Submission of your…