Receptionist - McDavid Honda

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Receptionist, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for a strong, energetic, people-focused Team Member who will help us redefine the automotive dealership experience.

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible!)

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities

• When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).
• Treats all co-workers, customers, and vendors professionally and with respect.
• Attendance and Punctuality.
• Adheres to Company Policies and Procedures.
• Maintains a clean and organized work area.
• Maintains a professional appearance and adheres to the dealership dress code.
• Greets walk-in customers and determines the nature of their visit.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner as per established in store process.
• Monitors and keeps sufficient check and paper supply in the office.
• Organizes and maintains mailing system.
• Communicates messages to the appropriate parties in a timely manner.
• Assists with clerical duties as requested.
• Assist CR Manager in resolving complaints and all correspondence with customer.
• Assists with CSI reports.
• Enters CSI information into computer.
• Processes CSI information according to CSI Relations Manager.
• Reports on time to work and follows the schedule provided for you. Calls supervisor if he/she cannot be to work on time.