Sales Development Manager

Job Description – Sales Development Manager

Department:
Marketing

Reports To:

Director of Marketing (with close collaboration with Sales Leadership)

Polygon is a global leader in property damage control, temporary climate control, and environmental solutions for business continuity. We partner with contractors, developers, and owners to protect buildings, reduce risk, and deliver on-time, on-budget outcomes.

As part of our growth strategy, Polygon US is establishing its first Sales Development function. We are seeking a Sales Development Manager to design, launch, and scale this program. This role is not simply about individual prospecting—it is about building a new function that will become a long-term driver of pipeline and revenue.

The Sales Development Manager will:

• Build the foundation for a high-performing SDR team including one FTE and PTE already on staff.
• Develop scalable processes for outbound and inbound lead generation.
• Lead special research and outreach initiatives in construction, food & industrial markets, and institutional environments (universities, libraries, etc.).
• Grow adoption of Polygon’s digital solutions (IoT) for preventative monitoring.
• Pivot and adapt strategies based on market feedback and organizational objectives.

Leadership & Program Development

• Establish the SDR function at Polygon, including strategy, goals, processes, and metrics.
• Build, coach, and eventually scale a team of SDRs; set expectations and performance standards.
• Act as the point person for SDR operations, ensuring alignment with Sales and Marketing leadership.
• Oversee outbound and inbound prospecting efforts across phone, email, social, and digital channels.
• Identify and qualify leads from construction, food, industrial, and institutional markets.
• Support growth of Polygon’s digital/IoT preventative solutions through proactive education and outreach.
• Promote the full portfolio of services and products in the spirit of increasing customer lifetime value (land and expand for cross sell and upsell potential).
• Ensure proper qualification, nurturement, and conversion of leads for handoff to the sales team.
• Support the sales team throughout sales cycle with the objective to close.

Process & Tools

• Own SDR-related CRM workflows; ensure leads and opportunities are captured, tracked, and reported accurately.
• Evaluate and implement third-party prospecting tools and lead partners (e.g., Construct Connect, Dodge, Linked In Navigator, Sales Loft).
• Establish templates, scripts, and outreach standards to ensure a professional, scalable approach.
• Monitor pipeline metrics, conversion rates, and SDR productivity; report regularly to leadership.
• Use data to identify gaps and opportunities; recommend adjustments to strategies.
• Gather feedback from sales, marketing, and operations teams and adapt SDR tactics accordingly.

Required

• 5+ years in B2B sales development, inside sales, or business development.
• 2+ years in a leadership or team management role.
• Experience building or scaling an SDR function from the ground up.
• Knowledge of the construction industry sales cycle; familiarity with tools like Construct Connect or Dodge Data is strongly preferred.
• Track record of creating outbound strategies that drive measurable pipeline growth.
• Strong analytical skills; ability to turn data into actionable insights.
• Excellent communication, coaching, and motivational skills.
• Proficiency in CRM systems (Salesforce, Hub Spot, Dynamics, Net Suite or similar).
• Ability to travel occasionally (