Key Account Manager - Commercial & Institutional; CA

Chem-Aqua Key Account Manager-Commercial & Institutional

Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We’re seeking an experienced Key Account Manager (Commercial & Institutional) to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Key Account Manager (KAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from corporate to local levels.

The KAM excels at building relationships with both internal customers (Chem‑Aqua field representatives) and external customers (business partners) and helps deliver water treatment solutions from the customer’s viewpoint.

We are a subsidiary of NCH Corporation
, a privately held, family‑owned global business headquartered in Irving, Texas. NCH has more than 7,500 employees, offices, and facilities on six continents and serves clients in more than 50 countries. We clean and conserve water, save energy, and deliver best‑in‑class maintenance solutions, focusing on industrial and commercial businesses.

• Employee‑centric environment (regular corporate activities, personal relationships, small teams)
• Family‑first attitude (work‑life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open‑door policy)
• Growth‑oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on‑site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsor ships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401(k) match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short‑term disability)

Characteristics of our successful KAMs vary considerably. However, KAMs share a few important traits:

• Superior communication skills
• Persistent yet patient
• Extremely ethical
• Consummate team players
• Capable of navigating a complex web of personalities to find commonalities that help create win‑win scenarios
• Focused on company revenue and profitability
• This position is remote and no relocation is required.

• Work within a team structure to ensure good awareness of complete strategic account sales and customer service plan across the entire Chem‑Aqua target market.
• Maintain relationships with existing customers and provide support to the Corporate Account Manager within the market vertical.
• Maintain relationships with contacts in existing Commercial & Institutional locations as well as at the corporate level.
• Encourage and assist local sales reps and managers with opening new locations of portfolio accounts.
• Guard the reputation of Chem‑Aqua as a high‑quality service provider/partner within the target organization.
• Ensure technical competence of field representatives and that ROI opportunities are identified and properly communicated.
• Review FSR compliance and written reports. Contact field management to address quality and compliance issues.
• Up‑sell value added opportunities in existing locations and strategic accounts.
• Conduct account reviews with corporate customers and related Sales Managers.
• Identify new prospects to develop into strategic accounts, primarily focusing on boiler and cooling applications in Commercial & Institutional industry.
• Target and assist in closing individual locations when appropriate.

If yes, jump aboard, and apply today.

For next steps, expect a direct phone or email response once we are able to review your application. We are committed to responding to all applicants, no matter the outcome, so we appreciate your patience and allow time for this.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class.