Strategy Specialist Assistant

The Strategy Specialist Assistant plays a crucial role in supporting the sales staff member (Strategy Specialist) within the law firm. This role involves administrative tasks, client interaction, appointment management, and contract sales. The assistant works closely with the Strategy Specialist to ensure smooth operations and assists in achieving sales targets.

• Greet and assist clients, collecting necessary documents and fingerprints.
  • Maintain a high level, client‑centered demeanor while handling client inquiries.
  • Address client concerns and provide basic information about services offered.
• Administrative Support:
  • Manage and organize client documentation and files efficiently.
  • Confirm appointments for the Strategy Specialist.
• Assist in selling contracts to clients under the guidance of the Strategy Specialist.
• Provide information about contract terms and benefits to potential clients.
• Follow up with prospective clients to support the sales process.
• Appointment Management:
  • Coordinate and manage appointments for the Strategy Specialist.
  • Ensure timely reminders and follow‑up calls to confirm appointments.
  • Cover appointments in the Strategy Specialist's absence, as needed.

• Prioritizing, time management, and organizational skills
• Maintaining strong client relationships to ensure future sales
• Highly motivated and target‑driven with a proven track record in sales
• Excellent presenting, negotiation, and communication skills
• The ability to connect with clients and discuss often difficult circumstances

Conversion Rates:
Monitoring the ratio of appointments taken to sales closed.

QA and Survey Scores:
Maintaining a high level of proficiency and meeting the quality goal.

• A high school diploma or equivalent is typically required for this position.
• Additional education in business administration, sales, or a related field can be beneficial.
• Prior experience in administrative roles, customer service, or sales support is preferred.
• Proficiency in basic computer skills and office software (e.g., Microsoft Office suite).
• Excellent communication skills and a professional demeanor when interacting with clients.

Compensation: $20.00 per hour

At Alonso & Alonso, we provide personalized attention and services that are tailored to meet the specific needs of each of our clients. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.

Our mission has always been to serve our clients as if they were our own family.

Relentless Defense:
We tirelessly dedicate ourselves to protecting and fighting for the rights of our clients, facing any challenge with determination and sharpness.

Compassion:
We care deeply about our clients, offering comprehensive and empathetic support, and advocating for them with compassion and empathy at all times.

Responsibility:
We fulfill our obligations and promises to our clients, taking responsibility for our actions and decisions in an ethical and transparent manner.

Trustworthy Communication:
We commit to maintaining clear, transparent, and accessible communication, actively listening and providing timely information to our clients.

Family Loyalty:
We commit to maintaining unwavering loyalty and support towards our families, working together and defending their interests with dedication and commitment.

Are you fluent in Spanish, written and speaking?

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule?

Can you commit to a 40 hour work week, with rotating shifts Monday thru Sunday?

Are you legally authorized to work in the US?