Data Center Administrative Officer

Data Center Administrative Officer Microsoft Account

Serves as the principal assistant to the Site Security Manager in providing security services and related operations to the Microsoft Data Center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance, and training.

Essential functions include serving as the primary point of contact to data center management and security personnel when the Site Security Manager is unavailable, training and certifying all new security personnel, ensuring all responders and control room supervisors adhere to policies and standard operating procedures, maintaining and troubleshooting on-site security technology, and recommending corrective actions for security staff to the Site Security Manager.

Minimum hiring standards include being at least 18 years of age, having a reliable means of communication and transportation, having the legal right to work in the United States, and being able to speak, read, and write English. A high school diploma or GED is required, along with willingness to participate in the company's pre-employment screening process.

Education and experience requirements include an associate's degree and four or more years of responsible experience in the security industry and / or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Experience in staff supervision is desired.

Competencies include meeting state, county, and municipal licensing requirements for security officers, meeting requirements for specific skills, certifications, or authorizations specified for the assigned accounts, knowledge of 24x7 security operations and procedures, knowledge of supervisory practices and procedures, skill in staff supervision, ability to arrive at logical conclusions with input derived from multiple sources, ability to determine courses of action based on detailed written instructions, ability to provide positive direction and motivate performance, capability of learning a variety of security and safety devices and controls, ability to track and maintain schedule assignments, ability to maintain professional composure when dealing with unusual circumstances, advanced computer skills, strong oral and written communications skills, strong customer service and service delivery orientation, ability to interact effectively at various social levels and across diverse cultures, ability to be an effective leader and member of project teams, ability to take initiative and achieve results, ability to carry out multiple assignments concurrently, and ability to adapt to changes in the external environment and organization.

Working conditions include maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations, exposure to stressful situations, undergoing company standards for background and reference checks, controlled substance testing, and behavioral selection survey, requirement to work overtime without advance notice, ability to handle multiple tasks concurrently, keyboarding, basic computer usage and operating controls, seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others, frequent sitting, standing, and walking, occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling, frequent lifting and / or moving up to 10 pounds and occasional lifting and / or moving up to 25 pounds, close vision, distance vision, and ability to adjust focus, requirement to use vehicle in the performance of duties, and on occasion requirement to perform stressful and physical activity.