Security and Investigative Services - Security Group Manager

CSIS is a corporate security function operating across more than 100 countries. We are responsible for the security and safety of Citi’s employees and facilities, and we lead Citi’s response during security incidents and crisis events. We value employees who will care about the wellbeing of our employees and will respond with urgency and a sense of ownership towards a diverse range of incidents.

Your main responsibility will be to manage and coordinate the security and safety services in Citi North America - Western United States for all Citi businesses. The key goal of the position is to maintain a safe environment for clients, employees, to protect the company's assets and respond to security incidents. It also involves the protection of the company’s integrity and reputation.

You will be responsible for developing & adhering to the local security program and procedures that conform to the Citi Security Policy and Citi Security Standards.

It will be your responsibility to ensure that the program meets business requirements and local legal and regulatory requirements.

You will design incident response plans and take the lead during physical security and safety incidents.

Your reporting line will be to the CSIS Security Cluster Head for North America.

CSIS takes a risk-based approach to security protection through implementing physical security measures and security systems which include access control systems, CCTV and alarm monitoring and is supplemented by security guarding where required.

The CSIS Sub Cluster Head for Security will manage and deliver the organization’s security program across a large geography within the United States. This role will provide security support, guidance and response to employees from various nationalities and diverse backgrounds.

This role requires the successful candidate to demonstrate high levels of professionalism and confident leadership as well as the ability to interact with senior leadership in Citi, and with external stakeholders such as vendors, local authorities, emergency services and law enforcement.

The role would be responsible to execute & implement functional strategy in areas managed and will be responsible and accountable for end results, budgeting, cost saving, strategic planning and contribution to future strategy of the sub-cluster in addition to reviewing security risk assessments, quality of compliance with requirements of the Citi Security Standards, procedures implemented and the standards of our Security Services at Citi Facilities.

• Accountable for the oversight of daily security & safety operations within the sub-cluster.
• Manage day-to-day operational activities within span of control, to include emergency response, crisis management and recovery functions, across multiple locations.
• Meet the Key Performance Metrics (KPI) for the sub-cluster.
• Review Security Risk Assessments (SRA) for all Citi facilities in accordance with the requirements of the Citi Security Standards and ensure the conduct of security risk assessments for significant events.
• Ensure that all facilities within the sub cluster have a facility security plan which includes monitoring and implementing an Incident Response Procedure.
• Conduct of quality assurance in the sub-cluster using penetration testing and operational readiness exercises as tools to ensure a high state of operational readiness.
• Ensure that the security program is evaluated across the sub-cluster to identify gaps and remediated timely.
• Respond to security incidents, investigating incidents/breaches and reporting incidents via the Global Security Management System (GSMS). Timely escalation of security incidents of interest (SIOI).
• Where…