HVAC TB Senior Controls Technician

HVAC Service Controls Technician

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine building performance to serve people, places and the planet. Join a winning team that supports many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience focused on supporting their physical, financial, and emotional wellbeing.

Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

• Competitive salary
• Paid vacation/holidays/sick time – 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
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Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on‑site customer interface. With a high level of complete technical competence, mentors control technicians, service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provides our customers with the highest level of service to solve building inefficiencies and resolve service‑related items.

As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Consult with the customer through data gathered and site assessments. Provide field proposals for retrofits, upgrades and/or enhancements to existing equipment. Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction. Report problems or changes to management immediately. Interface with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Install and modify software and graphics.
• Communicate with customers upon arrival and before leaving the work site. Ensure high levels of customer satisfaction. Meet regularly with customers to become familiar with operating problems. Keep customers informed on the service provided, outstanding issues and recommend system enhancements, upgrades, and replacement. Promote the sale of add‑on work.
• Adhere to all Johnson Controls and customer safety standards. Provide safety leadership and instruction to all control technicians in the branch. Provide safety awareness while working onsite with Johnson Controls subcontractors.
• Train the customer in control systems operations. Deliver manuals and documentation to the customer for training needs as required.
• Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coach, support and train the technical workforce on non‑complex, non‑critical equipment.
• Compile job documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• Conduct extensive self‑study (reading, research and practice) to improve and maintain technical proficiency in the company’s product lines. Complete certifications as required by the company.
• Perform other duties related to installing, commissioning and servicing building controls, facilities management systems and energy management systems as assigned.
• Assis…