Shop Service Technician

Position: Shop Service Technician 2
Job Summary:

This mechanic position is responsible for performing inspections, diagnoses, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. Works independently or as a member of a team to provide mechanical services that satisfies customer needs and achieves departmental goals.

Entry-level position - Generally has two or more years of experience and/or demonstrated job relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under moderate supervision.

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

Essential Functions:

* Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission

* Troubleshoots and diagnoses equipment malfunctions and failures

* Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling

* Rebuilds, repairs, reconditions, and maintains equipment and components

* Demonstrates good customer relations and support; communicates customer needs to shop management

* Plans and controls cost of repair jobs

* Completes parts orders and identifies parts for return

* Mentors and helps train other technicians

* Maintains all equipment and work areas - keeps in good, clean, and orderly condition

* Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

* Works overtime as required by workload and customers' needs

* Updates job knowledge by participating in educational opportunities; e.g., Pro Tech Technician Training Paths

* Requires regular and punctual employee attendance

* Performs other duties as assigned

Knowledge, Skills, and Abilities:

* Knowledge of machines and tools, including their designs, uses, repair, and maintenance

* Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment

* Demonstrates proficiency with current computer software, related hardware, and machine electronic systems

* Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings

* Operation and control skills - Controlling operations of equipment or systems

* Equipment selection skills - Determining the kind of tools and equipment needed to do a job

* Ability to operate a forklift and an overhead crane

* The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions

* Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair

* The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

* The ability to read, write, and understand information

* The ability to listen to and understand information and ideas presented through spoken words and sentences

* Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)

Education and Experience:

* At least two years of diesel-powered heavy equipment repair experience preferred

* Ability and knowledge to read/use schematics and diagrams experience is preferred

* High school diploma or equivalent preferred

* Graduation from a diesel technology program preferred

Supervisory Responsibilities:

* None

Travel:

* No travel is expected for this position

Physical Requirements:

* Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

* Frequently moves materials or equipment weighing up to 50 pounds

* Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

* Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

* Be able to maneuver safely and work underneath equipment

* Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

* Regularly works indoors around moving mechanical parts

* May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity

* Noise level may be loud at times

* Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment

* Requires wearing common protective or safety equipment

* Required to perform work in cramped spaces and/or high places

Disclaimer: Please note that the above statements are intended to describe the general nature and…