Alarm Service​/Installation Technician

Job Description

Security & Low Voltage Service/Installation Technician

Austin, Texas

Round Rock based integration companyis seeking an experienced Security & Low Voltage Service Technician to join our growing team. We specialize in security systems, video surveillance,networking, audio/video, and smart home automation solutions for residential and commercial clients throughout Central Texas.

This position is ideal for a motivated professional who takes pride in delivering high-quality installations, exceptional customer service, and reliable technical support.

Qualifications

Required Experience & Skills

• Minimum of 4 years of experience installing, servicing, and troubleshooting low-voltage systems.
• Strong technical background in intrusion detection and electronic security systems.
• Experience with residential and commercial security systems, video surveillance, networking, and related low-voltage technologies.
• Ability to read and interpret system drawings, wiring diagrams, and project documentation.
• Proficient in the use of testing and diagnostic equipment.
• Experience terminating and troubleshooting Cat5e/Cat6 cabling, coaxial cable, and network-connected devices.
• Working knowledge of installation standards, industry best practices, and job-site safety requirements.
• Strong organizational, communication, and time-management skills.
• Ability to work independently while maintaining a high level of quality and professionalism.
• Proficiency with Microsoft Office, Windows-based applications, and mobile field service software.
• Excellent customer service and problem-solving skills.

Preferred Qualifications

• Experience with DSC, Qolsys, , Control4, Lutron, Ubiquiti, or similar platforms.
• Experience with video surveillance, intercom, networking, and smart home technologies.
• Texas Security License or ability to obtain and maintain required licensing.
• Industry certifications are a plus.

Requirements

• Valid Texas driver's license with a clean driving record.
• Ability to pass a background check and drug screening, if required.
• Must possess standard technician hand tools and testing equipment.
• Ability to lift and carry equipment, work on ladders, and perform installation activities in residential and commercial environments.

Responsibilities

• Install, service, and troubleshoot security, surveillance, networking, and automation systems.
• Complete assigned service calls and installation projects in a timely and professional manner.
• Communicate effectively with customers, project managers, and team members.
• Ensure all work complies with company standards, manufacturer specifications, and applicable codes.
• Document work performed and maintain accurate service records.
• Provide customers with system training and support.
• Maintain a clean, organized, and safety-focused work environment.
• Deliver an outstanding customer experience on every project.

What We Offer

• Competitive pay based on experience and qualifications.
• Company vehicle opportunities for qualified technicians.
• Paid training and professional development.
• Opportunities for advancement within a growing company.
• Health, retirement, and paid time off benefits (if applicable).
• A professional, team-oriented work environment with long-term career growth potential.

Security Alarm Systems and Audio Video Integrator